Comcast contacted internet subscribers were contacted about putting a new modem/router, I received one that was disabled; the tech installed it and was defective so he put in another modem.
After installation, my wireless system printer et.al shut down.
Comcast had a tech [nice guy] come out and try to resolve the issue. (3's) with little or no success.
Again, I called Comcast, and I was referred to HP, who had some type of agreement.
I was set up with foreign tech. who had difficulty understanding my HP printer and the issue at hand. HP eventually got the the problem taken care of; However HP tried to sell me extended warranties! Twice!
My chief complaint: Why does Comcast/Xfinity practice such non professional activity with Hewlitt-Packer? They wasted my time along with their frustrated empolyes.
Product or Service Mentioned: Comcast Installation.
Monetary Loss: $246.