I am 61 and have normal vision for my age, and even with my glasses I can't read the font on the guide. I spent an hour on the phone last night with Comcast, the lady was nice, but all she could say was "they are working on it." How can they call it an "upgrade" if it's worse????
My TV is the same size as before so no excuses - they have plenty of room to make those letters BIGGER. Not to mention, when the cursor is on a show, the letters turn from white to blue. Blue on a black background.
What are they thinking? That in itself makes it even harder to see.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $500. The author is overall dissatisfied with Comcast. The most disappointing about comcast x1 platform upgrade from Comcast was ineffective customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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