I am 61 and have normal vision for my age, and even with my glasses I can't read the font on the guide. I spent an hour on the phone last night with Comcast, the lady was nice, but all she could say was "they are working on it." How can they call it an "upgrade" if it's worse????
My TV is the same size as before so no excuses - they have plenty of room to make those letters BIGGER. Not to mention, when the cursor is on a show, the letters turn from white to blue. Blue on a black background.
What are they thinking? That in itself makes it even harder to see.
Reason of review: Bad quality.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
I didn't like: Ineffective customer service.