I had dish network for 10 years I have had Comcast for 2 months and have called them more than Dish in 10 Years. My hard drive went out on my brand new receiver/DVR customer service advised me that they could send a replacement but it would cost like $40.00 or they could send a technician out but that would be $60.00.
So I had to take it myself to the location stand in line for 20 minutes. They do not care about your time or making things right. Their equipment is 10 years behind dish and direct.
They quoted one price but when I got the bill is was 35% higher than quoted. I've had it how does this company stay in business and why was NBC dumb enough to buy them