Not resolved

I had their services for 12 days and it never worked. They came out 3 times and so it did not work.

Every time I had to call in and go through prompts and explain from the beginning what was wrong. Three times I was promised to get a call from a supervisor that never came. They were to come pick up their equipment yesterday and never came and so far have not showed again today.

I have wasted countless hours on the phone and because no one has an extension they just pass the buck or never call back. Verizon came and hooked up my service and it worked right away.

Product or Service Mentioned: Comcast Cable Tv Service.

Reason of review: Bad quality.

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