Comcast placed a wireless modem in my house for me. We are constantly loosing wireless signal.
I called to find out what to do and was told that I had to pay to talk with a technical expert. I pay $150.00 per month for service and they want me to pay to talk to a technician. I asked to speak with a supervisor. The supervisor called me back and was extremely rude.
and made veiled threats about disconnecting my service.
I hung up on the supervisor.
This was the worst customer service I have ever experienced. The issue is still unresolved.