Comcast - Worst Customer Service

1534 of 3212 Comcast reviews

For more than 4 days my internet speed was quite slow so I decided to do a speed test at speedtest.comcast.net. Surprisingly my speed was 0.41Mbps when it is supported to be atleast 4Mbps.

I called the customer service guys and told him about the speed test result. He started asked me if my internet is working. I asked him if he has a slight clue what internet is and how it works. I just did a speed test on comcast.

I asked him if I can speak to the manager and he transferred me to the main menu. I called back twice and the call got hangup on its own.

This is the worst service I've ever used in my life.

*** yourself comcast.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$200
Product or service
Slow Internet
Review category
Telecommunications
review #434151
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1534 of 3212 Comcast reviews
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flynnd

Jul 30, 2013 #689937 Purcellville, Virginia, United States

i agree, comcast is the worst! unfortunately, they have a monopoly in my area. 'just got internet back after quitting them 2 yrs ago, only because I need it for my job. good luck (bwa-ha-ha; they don't giva a sh:)

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