1. When calling, you are on hold for 30 to 1 hr waiting, then transferred, and disconnected. Only to have to call back numerous times to solve it. Then notes are never entered properly so no one honors anything that was said from a previous rep.
2. The bill is way to high and the company raises prices because they can and they are the only provider around. They charge ridiculous fees as well.
3. It is impossible to work out arrangements with them if needed because the account is never noted properly so they say. So you have to argue to get any kind of assistance and is way to stressful.
They are refusing to work with me and I am trying.
This person wrote the review because of pricing issue of comcast account from Comcast. Reviewer claimed that he or she wants Comcast to "payment arrangments".
The most disappointing in user's experience was 1 star is too generous and being locked into packages. Author liked the most internet speed. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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