Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

So - October 9th. No word from COMCAST, no trucks here working on the line.

No refund from lasts months payment. I’d like to think that because it’s a holiday that it just has t posted to my account. BUT I DON’T BELIVE THAT! But everyday I check my Xfinity app just to see what lies the timeline they post on resolving my “issues”.

First of all, this is not my issue! ITS COMCAST’S ISSUE!!! It’s now 8:26. The main line is still on the ground, no trucks anywhere, but here’s what my handy dandy app is telling me!

Does anyone belive my “issues”will be resolved in the next 4 minutes??? It’s 8:32 now!!!

Product or Service Mentioned: Comcast Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

I didn't like: Poor excuses for bad service, Refusing to credit the account.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like