State: Washington City: Sumner Product: Comcast Internet Service Clear all filters (1 of 763 reviews match)
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Comcast in Sumner, Washington - Nightmare for small business...sales dept lies

I wanted to switch from Comcast, sales said they'd match what I had for $50 less, and there'd be a seamless switch-over of internet, emails, and phones...WRONG. I have had to call every individual tech dept. and sit on hold for hours to get anything working. 2 weeks now and still not finished. First bill had *** I didn't ask for and equipment to return. Once they sign you up, your'e on your own. sales said nothing about wiring requirements. 1st tech told me to pull cable, 2nd said 1st tech didn't tell me the correct amount, now I have cables running all over the office.Telephone voice message notification didn't work. Couldn't get emails created and working in outlook-called a tech. They said they'd stop comcast, they didn't. There's no email forwarding, and new one's still don't work, and these are in my website. Hard to run a business this way
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Review
#524787 Review #524787 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
fix your company, it's terrible