State: Washington City: Olympia Product: Comcast Internet Service Clear all filters (3 of 763 reviews match)
filters
State:
City:
Product:

Continued poor service by comcast

Service out again today. Can't send business e mails. Have lost internet at least 9 out of the last 10 days. Kids tell me it has been worse than that. Comcast says SORRY. Not sure why we have to pay full rate when we are not getting average service. Listen I have bad days as well as all people and companies do, BUT CMON Comcast. Deliver what we pay for !!!!!! OR give us credits on our accounts. Be better , strive to be better, tryto be better . do something other than just being!!! Aargh !!! I am using my Verizon hotspot to snd this e mail.
View full review
Review
#892654 Review #892654 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast Internet Service Review

2.0
Details
My internet randomly resets itself at least once or twice an hour. I have had technicians out here, nothing has been improved. I have lived at my address for seven years and have never had the speed or connection reliability that we pay for.
View full review
Review
#702223 Review #702223 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast in Olympia, Washington - Bait and switch

I called comcast because my promotion expired and our bill went from $43 per month to $75. I spoke to a representative and he said he would fix this months bill but he could not renew the promotion for another 10 days for the promotion to last another 12 months. So I would need to call back in ten days and he would put a note on my account that I would get the same services again for $43/mo for the next 12 months. So I call back 10 days later and the new customer service representative says that offer has expired and the only special that the have is $60/mo but I should be happy because at that price point my internet speed is 50 mbs and others with that price point only have 25 mbs and the regular price is $ 80 /mo so I am still getting a great deal. I asked to speak to a supervisor and the customer service representative said the supervisor would not be able to offer me anything else and she would not connect me. I wish I had other options. It seems crazy that appliance companies cannot merge because they will control too much of the market but comcast is allowed to be the market. I want nothing more than to fire comcast. It would delight me to see that whole company go out of business! Is it too much to ask for straight forward pricing with no games to be played and if someones says they will do something to follow through on their word? How about some healthy competition to get this company to straighten out the act!
View full review
Review
#672547 Review #672547 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Pricing issue