State: Washington City: Bellevue Product: Comcast Internet Service Clear all filters (4 of 763 reviews match)
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Comcast Internet Service Review

1.0
Details
ISIS has better customer service, and I get better internet service shoving a CAT5 cable up my dog's ***
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Review
#693481 Review #693481 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast Internet Service Review

Since January 2014 that I got internet service with comcast I have had 4 outages including two today 5/19/14 and they say via their website that by 5/20/14 @ 12 am service will be back. I can not do my work because of the outage.
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Review
#488551 Review #488551 is a subjective opinion of poster.
Service
Comcast Internet Service

New comcast customer

I am a new comcast customer. Upon attempting to activate service, it took the customer service rep. 30 minutes to find my account. The original rep. that signed me up, put in the wrong telephone number and also the wrong address. The second rep. could not activate the service. They gave me the phone number to the service department. I waited on hold for 59 minutes, before I was able to speak to someone. When I finally was able to speak to someone, this individual, also was not able to activate service. At this point a service technician is scheduled to come put and hopefully will determine what the problem is. Great way to start a business/customer relationship. I have the FIOS number on my speed dial...
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Review
#341607 Review #341607 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast and Me: A Dysfunctional Love Story

I get into dysfunctional relationships. I admit it. My girlfriends traditionally like to show up to my work, threaten me, and then get it on all in the same day. They love me, hate me, lie to me, let me down, tease me and drive me crazy. When I signed up for Comcast's services, I thought it would be easy, but it's become one of my worst relationships ever. I'd take any of those crazy hot girls over the dysfunction I get with Comcast. I'm guessing I've been on the phone with them for over 30 hours. I'll only relate my worst experiences. They don't send me bills. I have to go out of my way to get a bill. I forgot to pay them one month, because they didn't send a bill. They called and threatened to come out and turn off my internet that day if I didn't give them a credit card. I called back and said I thought that was rude. The guy said he's waive the late fee if I paid with a credit card right then. I paid. Then I was charged the late fee and an additional $6 fee for paying by phone! I tried to get that cleared up and she told me she had no record of this. One time they failed and needed to send a tech. I was told that someone would be here between 8:00 a.m. and 9:00 p.m. WTF? I have a job. 13 hours? Seriously? Three hours on the phone later, someone told me they just needed to come out and flip a switch on the outside of my house. They are torturing me. I hate them. Service goes out and it takes an hour to get someone to fix it. "Cycle the modem" "Unplug this" "Unplug that" "we'll send someone out, but it may cost you money" "I've wasted two hours of your life, but I'll give you a free pay per view movie." ***, I'd be happy if the regular TV worked. I don't need a free viewing of "Weekend at Bernies" to make me happy. Why do I keep going back? I need my Internet *** to load fast, so I keep going back. I can't take the abuse anymore. I am not paying them another dime and I am giving up internet ***.
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Review
#260974 Review #260974 is a subjective opinion of poster.
Service
Comcast Internet Service