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Comcast - Customer Care Review from Warrenton, Virginia
Horrible customer service issues! I have had cable service for months now and just recently got a call about an old bill from over 3 years ago. I have jumped through hoops and then some to give them their information needed. I have been called a liar, been told I must be doing illegal business to get cable service, (right because I have that power). Supposedly talked to managers and supervisors but you don't because they have to email their supervisors, so technically you are lied to right off the bat. I'm filing a claim with the BBB and with the FCC
September 17, 2014 Brian RobertsCEO, Comcast Dear Brian, Here we go again! We returned from vacation in late August to find an unburied cable running across part of our front lawn from the cable box on our front lawn toward a newly completed house, which had...Read more
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