State: Virginia City: Richmond Clear all filters (24 of 3757 reviews match)
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Comcast/Xfinity is a HORRIBLE company. The service is unreliable, the tech are ***. I had to have 5 tech come in 4 weeks before the service even got off the ground. BEWARE of their fraudulent fees and the $200.00 early termination fee. Their CEO Brian Roberts made 40...
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Anonymous
Anonymous

Have it shut off and forget about cable tv and Internet. Go back to dial up Internet and OTA tv. You will be much more happy in the long run. Then you don't have to worry abou...

2.0
#890120
i have recently set up service with comcast and requested NOT TO DO credit check, and i was told that there will be a deposit of 100$ which i can pay nect week, or pay by 2 days before tech visit. next day i have got alertfrom equifax that hard inquiry was mady by...
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1.0
#720763

Resolved

COMCAST your policy is UNFAIR for customers- As a customer I pay charges for the entire month, whether or not I use the services on a particular day I have to pay for the entire month. But when it comes to OUTAGE from comcast, you give credit adjustment equivalent to...
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Anonymous
Anonymous

You are a ***. Really? Credit for the entire month?

#615366

Cable Service Review

Comcast
#598450
I've been a Comcast customer for a while now since they are a monopoly in my area. They find a way to raise my blood pressure at least once s month, whether it is my bill increasing for no reason or my services not working. Customer service is never helpful and rarely speak to an American. I wish Comcast was a person so I could punch it in the face a few times.
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In Ovtober of this last year (2014) they said my bill would be $74 a month. My bill has remained at over $125 a month and when I called to complain the person on the line kept saying my reception was bad anytime I said they were charging me $130 instead of the $74 I...
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1.3
I didn't like
  • Being lied to
  • Outrageously high prices
  • Poor customer service
#601003
For the 3rd straight month, Comcast has taken 2 weeks or more to process my payment. Then, they charge a "late fee", when they are the ones that are late applying payment! When I called, they say that it can take up to 3 weeks to process a payment. Really? They...
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I didn't like
  • Disregard for their customers
#590210
After a lively exchanged with Comcast billing personal for the Richmond area, our router access was blocked and our authenticating information in their system changed, so that we could not successfully access our account with Comcast personal or online. We are...
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2.0
I didn't like
  • Names for performance not numbers
  • Incorrect billing
  • Blast should represent 50 mbps
#564952
Comcast people came and did some work at my home about 4 months ago and I have called and asked to bury the wire on my front yard since then. I called and compliant about that at least 5/6 times and even told that I will stop the service but they still haven't fixed...
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#558425
So 2 weeks before the SEC Network premiered I gave comcast a call. I wanted to know if I'd get the SEC Nwk in my current package, digital starter. The person I talked to the shirt me that I'd get it in my current package. I asked if they were completely sure, and they...
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#525855
had the worst experience with comcast customer care. I just switched from verizon to comcast and i needed to activate my internet. Since from last two weeks the customer care people are coming and going and nobody can solve the issue on time. its you who have to call...
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#508351

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I have spent two hours on the phone today trying to get this straightened out. They have no record that I ordered it, the Maywether fight sometime in May but they insist I watched it! I"m fifty and don't stay up that late. I also have no interest in boxing or any other...
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#499394