(3 of 3931 reviews match)
Comcast - Staff Review from Ashburn, Virginia
I had a problen with the representative on comcast last week and now I continue with the problem after a representative of comcast called me today she told me that the amount that I will pay is 64.58 cent for the month that past due and for the next month but I think that your representative say something by phone and when I call to make a payment I have to pay 125 dollars. I want to know what is the game that your representative have it. I will send a compliant to BBB because if your employee just don't do they work correctly twice is a big problem to deal with you representative
Comcast - Installation Review from Ashburn, Virginia
When I called comcast to check how much I had to pay for Wi-Fi the representatives told me that if I get the wifi the installation will be free. I said to the representative that I will call back that I need to check other company and he said that if I hang up and call back I have to pay fofor the installation but because that was my first time call comcast I will not pay for installation. I called today and speak with one representative and one manager and they told me that the representative didn't put in the computer that the installation was free and I have to said to the manager that is not my fault was the representative fault and I can't go to comcast to put in the computer that my installation was free. THAT iS the fault of the representative not mine. The other problem was I never received no e-mail or a bill because the representative put a wrong zip code. I don't like people get advantage of the people and if the representative doesn't do his job correctly is not my fault either
I signed up with Comcast in 12/15 thinking all my troubles with internet provides were behind me now ( I previously had Att Uverse). I switched due to the problems with ATT....but got in just a *** service as ATT. I had to call more than 6 times to get my service...Read more
- Speed of the internet services
I didn't like
- Their response to problems
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