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All, be mindful that this company has no way of supporting you unless you want to start new service. Anything beyond that you will more than likely be sent to several people and in the end not be helped. It has been over a week saying the same things to the same...
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Review
#1598451 Review #1598451 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Comcast in Leesburg, Virginia - NBC Sportsnet

Well, Comcast owns them, so what do you expect? I am a Caps fan and most of their games are on their channel. There is a issue every single time the Caps play. Tonight, it's a issue with the volume. It is so sad that they don't even attempt to fix their issues. I have Direct TV, but unfortunatly i have to have Comcast Internet. Problems all the time. Comcast is horrible.
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#1385650 Review #1385650 is a subjective opinion of poster.
Product
Nbc Sports Tv Channel
Reason of review
Bad quality

Comcast in Martinsville, Virginia - Very disappointed

1.0
Details
I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
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Review
#1276590 Review #1276590 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Lying to customers about service problems
Reason of review
Bad quality

Short Review on October 29, 2016

I do not reccomend anyone go through them thry are very unprofessional they will charge you for how much ever they want they get very arrogent when they know they have messed up our bill was only suppose to be 99 but no they decided to charge 200 oh and if thats not enough they are charging us for a phone that does not work and thry pretty much say tough ***
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Review
#945663 Review #945663 is a subjective opinion of poster.
Reason of review
Pricing issue

Comcast - Review in Telecommunications category from Lynchburg, Virginia

Comcast is charging me for their mistake the mistake on their end was they only charged me for equipment service instead of the full service now they want me to pay 2 months I paid what was on my billing statement and now they're telling me that I have to pay the whole $351.96 I'm not going to pay it it is not my fault that they did not charge me for the full service I'm done with them I've been on the phone I talk to someone in corporate they told me they will fix it they have not fixed it yet today again I've been on the phone trying to fix it and trying to let them know that it has not been done I'm done with them I'm closing my account and I will not ever fool with them again why should I have to pay for their mistakes
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Review
#924338 Review #924338 is a subjective opinion of poster.
Reason of review
Problems with payment

Comcast Customer Care Review

Comcast service always has problems on activation and they don't give a *** or they would change. I move frequently for work purposes and always experience dissatisfaction with comcast. I didn't know it was possible to screw everything up and stay in business. Worst customer service known.
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Review
#917000 Review #917000 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service

Comcast - Customer Care Review from Warrenton, Virginia

1.4
Details
Horrible customer service issues! I have had cable service for months now and just recently got a call about an old bill from over 3 years ago. I have jumped through hoops and then some to give them their information needed. I have been called a liar, been told I must be doing illegal business to get cable service, (right because I have that power). Supposedly talked to managers and supervisors but you don't because they have to email their supervisors, so technically you are lied to right off the bat. I'm filing a claim with the BBB and with the FCC
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Review
#904912 Review #904912 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
2.0
Details
Comcast/Xfinity is a HORRIBLE company. The service is unreliable, the tech are ***. I had to have 5 tech come in 4 weeks before the service even got off the ground. BEWARE of their fraudulent fees and the $200.00 early termination fee. Their CEO Brian Roberts made 40...
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1 comment
Anonymous
#1191258

Have it shut off and forget about cable tv and Internet. Go back to dial up Internet and OTA tv.

You will be much more happy in the long run. Then you don't have to worry about how much the CEO got paid.

Review
#890120 Review #890120 is a subjective opinion of poster.
Service
Comcast Bundle
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

Comcast - Review in Telecommunications category from Winchester, Virginia

1.6
Details
Lately comcast/xfinity has turned to *** due to how much we pay for so called high speed internet, which is probaly slower than dsl. Also our neighbors tv wasnt working so the angels from comcast came to help them and they did but as they were helping they decided to dig a WW1 trench for a cable line straight through the back of our yard which we would have not cared but the lovely worker decided to leave and said he would come back in the spring to plant grass, ohh and look theyre late like always. We thought well give the comcast support people a call which we did and did and did over and over again. The close to final time we called them they said they did nothing so our reply was ok so i guess i can just rip this cable that doesnt belong to anyone out of the ground. 1 day later the angels called back and said we have reviewed your case and there is no damage done. So if you are thinking about comcast and paying 125+ dollars for high speed (70mbps) youll be getting georgia public school speed internet (32mbps)
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Review
#881631 Review #881631 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast in Alexandria, Virginia - Terrible "customer service"

1.2
Details
Comcast greed is so ridiculous. The usual less quality and poorer service for higher costs is exactly what Comcast has pitched forward. Hiring persons brought in from other countries so the multi-billion dollar corporation pays them less and makes bigger profits for its CEOs is what it's about. The time to boycott is way overdue. When visiting their store I wa confronted by unfriendly clerks. Someone has forgotten who the customers are and how we should be treated if the corporation wants to retain customers for the long-term. After being approached as if they don't about clients I and others are ready to change servers.
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Review
#875907 Review #875907 is a subjective opinion of poster.
Service
Xfinity Internet Service
Cons
  • Ludicrous cost for service
  • Jamming adds onto email site
  • Service
Reason of review
Poor service and high prices
Loss
$79
Preferred solution
Full refund
Tags
  • comcast terrible customer service
  • Comcast Business Review