I moved other state, there no service from comcast. I cleared all my bills and asked the customer care to stop my service and deactivate it in January month and thought I deleted my account.
After 2 months later, someone called me, said that you need to pay bill for last 3 months. I got shocked and said, I already closed my account, but people not listening and now saying that you have to pay bill for 3 months.
I felt very bad and only thing is later I didn’t confirmed it whether they closed it or not. Comcast would have some better customer satisfication in which they are very bad.
Product or Service Mentioned: Comcast Account.
Reason of review: Problems with payment.
Monetary Loss: $119.
Preferred solution: Full refund.