Comcast likes to up sell and subsequently they convinced me to get a newer cable box. The box has x-finity on-demand and seemed to have many new features.
Comcast did not tell me that someone could order (at will) anything they desire from the on-demand site if you do not set a pass code to prevent such activity.
Surprisingly, I received a $300 bill the following month because some unwelcome guessed at my house decided to watch playboy and expensive movies while I was away on a business trip. Comcast refuses to credit any expense to my account because they feel it is my responsibility to know that a pass code must be programmed into the device.
Product or Service Mentioned: Comcast Account.
Monetary Loss: $200.