They (COMCAST) claim they raise rates by $3.00-$4.00 sometimes monthly due to programmer charges ??? I ask why (COMCAST) take's it out on the customer, DEAL with the PROGRAMMER !
They also Changed my agreement, and my channel line-up, took away some channels I watched, and said I have to change my "package" in order to view those channels ??? This is dishonest on COMCAST end, lawfully they have no rights to change the channel line-up when my or anyone's else agreement(s) was for a certain package and or channel line-up that was agreed upon !!! I have contacted my attorney, I will consider a class action suit against COMCAST
If it was not for my under-handed city officials, and the MONOPOLY agreement they made with COMCAST, I would not have or recommend COMCAST, I will also make a complaint with my city council and Mayor to bring back competition of cable companies, so I have a choice !!!
Reason of review: Poor customer service.
Comcast Cons: Monopoly, Customer service robot.