Not resolved

I was billed for a service call for wiring that I wasn't aware of. then the person that answered the phone in the USA was knowledgeable. Then she transferred me a lady out of the country the lady didn't know what she was doing she had me on hold for 45 minutes total call took an hour and then some one else came on the line to tell me that the price couldn't be removed. They hung up and I called back ask to speak with Manager in the USA and the lady put me hold then a Foreigner again name Jessie from the Philippines operator # 15870. He told me that He would not reverse the charges and when I said that I didn't think it was fair. He told me that they were valet. I then asked him to please transfer me to someone in the USA he hung up.

Very upset Customer or should I say former customer

Drew Moore

Detroit Mi

Product or Service Mentioned: Comcast Service Transfer.

Reason of review: Poor customer service.

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