Their customer reps must be told not to ever listen to anyone who calls. They are now all from another country and do not understand our language well and do not care..They read from a script (in broken English) and time after time put you on hold and just leaving you there. I have only had two problems resolved in ten years!!!!!!!
The FTC definitely should look into this and close them down or demand they begin to respond to customer's concerns.
Sally Wortman, Fort Myers, FL
Product or Service Mentioned: Comcast Customer Care.
Reason of review: Poor customer service.
Comcast Cons: Lied to about programming.