Dallas, Texas
Not resolved
1 comment

We are Canadians who have a residence in North Port Florida, we arrived Dec. 3rd 2013 , and used our Canadian cell phone to activate our Comcast TV, Internet and Phone services.

The TV and Internet services were up and running quickly , but our phone was a different matter. It took 2 weeks to get our house phone to work, and about $250 in roaming charges on our cell phone to get the home phone operational. We are now getting many calls from fax machines , as Comcast assigned our number to someone else's fax number .

We wasted not only the money but our time with a

constant run around with customer service , we feel Comcast should credit us . We are very disappointed

Product or Service Mentioned: Comcast Internet Service.

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THANK YOU. We have received calls from fax machines for literally 12 years now as they gave us the (still listed) fax number from a tool and die company. I wonder how many faxes have gone unanswered in that amount of time?