Comcast - Terrible and incompetent billing services
Over the years I have subscribed to five different cable companies at different home locations but have never run into such incompetence and arrogance as found at Comcast. On two different occasions they have billed me for four months of service though I sent them copies of cashed checks and money orders for each month. They simply ignored the proof and kept billing me.
The first time it happened I finally wrote to the CEO of Comcast with copies to the local office. The next time, I wrote to the franchising authority, the local city commission. Both matters were finally straightened out but not without a lot of effort and frustration on my part and no thanks to Comcast itself.
A suggestion: Comcast is now in negotiations to buy NBC which, unlike cable networks, comes under the authority of the Federal Communications Commission. If they get NBC it will become as #@%&ed up as Comcast itself is. Please write the FCC and urge that the sale to Comcast not be permitted, and send copies to both of your state's U.S. Senators.
Comcast does not deserve to be rewarded with a broadcast network that airs its programs on wavelengths that belong to the people, not to Comcast.