State: Tennessee City: Nashville Clear all filters (39 of 3748 reviews match)
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Horrible customer service. This company could care less about any of their customers. I was promised a refund from the manager and I never got one. Even after I reminded her and her representative 3 times about it, I still haven't gotten it back. I got charged...
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1.4
I didn't like
  • Charged for something i have
  • Promised a refund and never received it
  • Being lied to
#925617
After having Comcast for over 20 years with no issues, I move to a new address and the service simply didn't work. They sent out repairmen several times to fix the problem but never did. Because of the continuing issues, they offered me a $432 credit which is pretty...
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2.2
I didn't like
  • Being lied to
  • Being lied to about promotional cost
#921498
IT HAS BEEN A *** MONTH SINCE YALL CHANGED MY *** PLAN WITHOUT MY PERMISAION!! I HAVE CALLED CORP. GOT ZACH H. NO *** HELP. HE DONT CALL I HAVE TO CONTACT PEOPLE TO GET YALL TO DO A *** JOB YALL ARE GETTING PAID TO DO! A FULL *** MONTH AND 2 *** TICKET NUMBERS AND...
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1.0
#917501

Comcast Installation Service Review

Comcast
#721696
3.5
Details
yes they supposed come and install today said dog was in yard don't have a dog now they want come til 31 of October
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Staff Review

Comcast
#593538
Worst customer service out there!!!! I've wasted so much of my life on hold waiting to talk to an incompetent fool I don't understand. I'd rather pay my friends to act out my favorite shows than use the sickening monopoly that is Comcast.
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I have never dealt with a company that is more dishonest or incompetent than Comcast. They should not be allowed to operate a business. I tried to downgrade a month ago and was told that I had agreed on a 24 month contract when I added a $20 house phone last year. THIS...
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penwright
penwright

Tell them to check the pole. We had this problem, where the connecters weren't tight enough. The tech, who came here, finally, after exhausting all other venues, went up the p...

Anonymous
Anonymous

Actually they have you go through an automated contracted verbal agreement system to accept the contract. The reps can lookup whether or not you in fact did or didn't go thro...

1.0
I didn't like
  • Poor customer service
#695029
At this point I will never give Comcast another dime of my money. My service was suppose to start Sunday, August 16th, 2015. Supposedly a technician came to my townhome, called while he/she was sitting in front of my address and called. I missed the call, it was after...
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1.0
#684908
I moved from one apartment to another. I got my services transferred to my new address 10 days before my move. But after 10 days in to moving to my new apartment, the service suddenly stops and i was on call with support for 2 hours to know that the service was never...
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1.0
I didn't like
  • How they change the prices
  • Poor customer service
  • Outrageously high prices
#655782
When I first obtained service with this company my service was fair considering that things happen for whatever reasons. In the last few years the service has been very poor.I have been without service for an entire week-end but you are put on scheduled appointments.I...
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#604880
Rather than recount my experiences in initial installation (I'm sick of even thinking about it) I will simply say I've been lied to, jerked around, spent 18 hours working on the issues by going to the local office twice and spending hours on the phone talking to people...
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Anonymous
Anonymous

went 1 month without service

This is a true Comcast nightmare story.. Customer service that is the worst, and then, after 2 months, a bright spot out of all the idiots that work there. 6 weeks ago I received a letter stating I was being upgraded to the new dosc3 whatever and I would get a new...
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Anonymous
Nikki

They gave you $100.00 for your aggrevation what else would you like them to do?

3.0
#540259

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I spent the entire day either in chat or on hold with Comcast yesterday and there wasn't a single person who knew what should or could be done. My cable/internet was turned off without warning yesterday. I knew my bill was past due but not in the amount to warrant a...
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3.0
#531676