State: Tennessee City: Germantown Clear all filters (3 of 3757 reviews match)
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Comcast by far has the WORST customer service. We switched from a different cable provider to Comcast only to have no internet or cable upon hook up. It took 2 weeks to get a tech to the house. And when the tech came out (oh wait that didn't happen at all because they...
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Anonymous
Anonymous

I have switched to a streaming device. it wasn't easy to get the channels I wanted but all is good now. You still need Internet service but in the long run much cheaper.

Shaggsloco22
***gsloco22

Funny. It doesn't look like the world ended because you didn't have your precious cable and internet.

1.6
#914028
My tv freezes all the time. I am paying a fee each month to keep things running smoothly. I called today to ask a technician to come out and check the tv and box. The man I talked with in "Customer Service" went over some things with me. He said that if they sent...
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2.0
#792139

xfinity is terrible i am 60 days in with no service and no call backs from any comcast executives. Rick Germano SVP of cusotmer service does not "take customer calls" tell me you are kidding me...i have no phone service, no internet, and all 4 cable boxes do not work?...
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Joblow
Joblow

Mark 60 days and 12 techs??? really... Not to say you dont have an issue that may be intermitting but an \"all services out\" is a same day service roll in any Comcast area. I...

#253871