I arranged to be home for a scheduled technician visit between 12-4 pm on Friday June 22, 2012.
I was inconvenienced remaining home all afternoon while keeping my cell at hand all day.
The technician did not show or even take the time to place a courtesy call.
I contacted Comcast rep at 4:30pm to request reasons why they (Comcast) schedules appointments and not show or have enough courtesy to contact customers. The Comcast rep rescheduled for Sat morn 9-11am. Now we're forced to change plans again to accommodate Comcast.
Comcast stinks!!! We will be researching options/alternatives