Miami, Florida
Not resolved
1 comment

AT 7:00 TECH HAS NOT ARRIVED OR CALLED THIS IS hOLLYWOOD TO hOLLYWOOD ? i CALL HIS CELL NO ANSWER, i LEFT A MESSAGE i CALL NUMEROUS COMCAST NUMBERS PUT ON HOLD, HUNG UP ON , OR THIS IS NOT THE RIGHT DEPT.

BUT NO ONE CAN LOCATE THE TECH

nEXT DAY COMCAST REP CALLS TO RESCHED MY NEW SERVICE, I ASKED WHAT HAPPENED TO THE TECH, TECH NOTES SAY HE WAS AT MY DOOR AND CALLED ME NOT TRUE !! I WAS THERE WAITING AND HE DID NOT CALL ME OR RETURN MY CALL COMCAST REP REFUSED TO ADMIT THE FAULT OF TECH NOT EVEN AN APOLOGY FOR WAITING NEXT INSTALL 5 DAYS AHEAD ON A SUNDAY NO THANKS I SAID WHO WANTS TO LOSE A SUNDAY WAITING FOR A TECH THAT MAY OR MAY NOT SHOW UP

Product or Service Mentioned: Comcast Technical Support.

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Anonymous
#777090

IMO, usually the techs, unless they think they can get some money on the down low for an illegal hook up of some kind, they don't care what they do.