Not resolved
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
1 comment

STAY AWAY FROM COMCAST, I made the mistake of ordering xfinity because of the price, well, you get what you pay for, I started having problems on day one, I had 2 tech guys coming to my house, replaced the router and the dvr twice, I tried to close the account and I was offered more channels, I stayed for two months, now I canceled my account and when I did I asked for a balance, and now I got a bill that's more than double, called their so called customer service and according to them there is nothing they can do. Worthless company!!!!

Product or Service Mentioned: Comcast Account.

Reason of review: Bad quality.

I didn't like: Price and poor customer service.

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I've been with Comcast since moving to the Stillwater, MN area Fall 2013). I feel they charge way more for what their services offer.

Still in all, not a whole lot of problems within an almost 2 year time span. Would like to see their package pricing go down vs.

way up each year.

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