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Thank you for your comment. It was helpful to me. Comcast overcharged me by $99.95 and when I called to dispute it, they issued a credit because Comcast could not find a reason to support the charge. However, the representative said that I have to pay my bill in full...
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4.5
I liked
  • Good customer service
I didn't like
  • Non reliable service and billing error
#909208
I scheduled my move a month in advance and did everything their representative told me to do. So much for that approach. They failed to install what was needed at the time of my move and could do nothing to fix their mistake after over a dozen phone calls and more...
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#872593

I discontinued service with comcast over a year ago and over paid on my last bill (because they bill in advance) $166.00, I called and talked to at least 9 different customer service people over the last year and they all keep telling me it takes 4 to 6 weeks to get a...
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Comcast Tv Service Review

#842803
1.0
I was informed by one of the agents that on demand was where you go and catch up on movies that you missed I was trying to watch a movie and is charging me $16. 99 you guys are a total rip-off the service is horrible your workers are always apologizing you want your money Faithfully but your service is unfaithful.
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Comcast TV Service Review

#820336
Tv service is bad, all glitchy cant see screen, cant make out pic. Internet goes out all the time. Overpriced, plus installation tech put a hole in our wall trying to install t.v., here over four hours and started to run thick black wire over our book case through the hallway, such an eyesore. Comcast the worst tv and internet company around. Switched to at&t. Hope they are better!
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Comcast Internet Service Review

#673286
2.7
Internet has been down for over a week. we scheduled service calls 3 times. No show, no call. Service is still down but they told me 5 times it was fixed or would be fixed.
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Comcast Internet Service Review

#647958
1.0
It SUCKS !!!! HAVE BASICALLY BEEN DOWN FOR 2 WEEKS ON INTERNET AND PHONE AND WEEK ON AND OFF WITH CABLE 3 SERVICE PEOPLE AND SUPERVISOR NEW MODEM NEW BOX ON POWER LINE BUT STILL NO RESOLUTION CALLING SUCKS AS THEY START ALL OVER WITH RESET MODEM ETC DONE DONE DONE!!!!!
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Comcast Overbilling
Comcast is over charging me, and will not resolve the issue. About 4 months ago, I switched from DirecTv to Comcast. I picked a plan that came out to $172/month, and after the taxes, the total bill was to be $199.31/month. I was told that the first month bill would be...
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Tishcrumb7

Tishcrumb7 I posted a similar occurrence, we are not the only ones. I'm ready to take legal action against Comcast Xfinity.

I liked
  • Internet speed
I didn't like
  • Overcharged
#737528
First off, my employer pays for my internet access. Seven months ago Comcast came to my house for a service call. This time they decided to bill me for $99 yet never sent me a bill or contacted me in any way. Fast forward 3 months and they terminate my service because...
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1.5
I liked
  • Fast internet
I didn't like
  • Billing practices
  • Poor excuses for bad service
  • No attempt to try and please us
#719845
The worth phone customer service COMCAST had. I've been transfer different departments, also two of them hang up my call. I am a new customer just sign with them, this is kind joke. First when the installation guys come, they just told me they cannot installed cable,...
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2.3
I liked
  • Internet speed
I didn't like
  • Poor customer service
  • Phone representives
  • Being locked into packages
#696281
I am a Comcast Customer from last 8 years. I moved my office from one Suite to another Suite in the same building. I told the Customer Service *** artist Tracey K. and explained her That I want the exact Same Service and same rates Just moving the service to...
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1.0
#639065
I called Comcast to inform them that I was moving and asked them to transfer my service. I was informed that Comcast did not service my new address. I was informed that I needed to return all of the equipment, which I did. In March 2015, I found out that Comcast...
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1.0
I didn't like
  • Hidden charges and fees
  • Cancellation
#630414
Ok. I have a moving story for everyone. As you may know I moved out of my office in February. We have been with #Comcast for a while now and I figured moving my phone and internet a few blocks away would be the least of my worries...well, not with #Comcast. First my...
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Anonymous

Anonymous Costumer? Predominantly?

Contact Comcast

Headquarters Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Companies similar to Comcast

Top Rated Products Manufactured by Comcast

Comcast missrepresents them self when they advertise Comcast Business. There is no such company or even a separate division. I contacted what I thought was Comcast Business to install High Speed internet for backing up data for my business in my downtown condo...
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