I had my modem updated and have had nothing but problems . First tech installed modem WRONG. Second tech came and said it was the wires running to my house. Things worked fine for twenty four hours. The next morning no wifi for my devices. Called customer service ,...Read more
When my service became interrupted I called Comcast and spoke to an agent and let her know what was going on and in return this agent was ignorant disrespectful and didn't know how to talk to customers I'm so pissed off that I pay all this money for this service and I...Read more
They have the monopoly and do what they want and charge what they want. the service is very bad and expensive customer service have very poor attention and do not solve anything, the solution they say look in internet someone has to do something with this desepcion....Read more
Comcast Cable Review
by anonymous #794586
Comcast is the worst company ever in USA, I regret having the their cable they always charge you even when your tv and Internet are not working and they always disappoint whenever you have a problem with your cable the will promise to come and rectify the problem and they would show up and still charge for that.
Account Balance Review
by marjorieayers14 #595078
I only want my balance on my account #1100700079,I have called and was on hold for 20 minutes. I ended and hung up. Please send me the balance @ firstname.lastname@example.org my new account address Marjorie ayers 135 Blanchard St Gardner Ma 01440, or mail me a copy of my bill. Thank you.MA
by anonymous #581142
Programs that are 30-40 years old, are they serious?
Awful Service Review
by anonymous #494243
My internet and phones go out every five minutes with this god awful service. Ever since I switched to xfinity my experience has been nothing short of atrocious. Going back to fios.
I have been a loyal Comcrap customer since 2008. Due to my hours being cut at work and other bills that are more important, I decided to call Comcrap to cancel my triple play services, as I didn't use the phone anyway. I use my cell phone. I had a 42" plasma tv and I...Read more
I know better, but after spending a long, long time on the phone with the Comcast rep who assured me to no end that the new Xfinity Gateway modem would increase speeds as well as provide better wifi and phone, I finally did it. It's ok, I will probably save money on...Read more
Here's proof that Comcast Customer services reps are liars. This is acual text from a Comcast rep: Joevin: That is alright. Rest assured that I will place notes here on the account about your concern today. Also, rest assured that your services will not be interrupted...Read more
After 10 years of having the same telephone land line number, I made a change only because the only calls I received we're all from the woman I have been divorcing for the last 12 months. She was calling near 100 times a day and I would pull my phone plug out of my...Read more
all i can say is comcast has to be the absolutely worst run public company in existance. i am leaving as fast as i possibly can. would go back to radio before staying with them. their signal is awful, breaks up, audio and video, their response to issues a joke, but...Read more
My elderly and mentally unstable aunt wanted to have Netflix but cannot use a computer. soooo I spent the 80.00 bucks for a netflix/etc. box and took 3 hours of my time to let comcast installl wireless in her apt. Well, she decided to have verizon take over her...Read more
On July 1, 2011 I had an upsetting experience here while paying my bill. There was an error on my balance, (recently downsized services & had credit which wasn't reflected on bal. due.) The male service rep (operator BZB) approached me at the counter. Barely a moment...Read more