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I don't know what is happening with Comcast, but they now suck in the worst way. Seriously considering to AT&T. The customer service is the worst to deal with as you can't understand what the agent is saying, who in turn does not comprehend the problem you are trying...
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1.3
I didn't like
  • Overall customer service
#947307
I have Comcast internet service and have been having a ton of issues with spoty service. I called multiple times to get this fixed only to be told that the modem needed to be restarted. After doing this multiple times without any resolve I asked for a tech to come out...
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1.5
I didn't like
  • Lousy customer service
  • Appointment times
#944118
I was a Comcast customer for over five years, and tried time and time again to deal with them. Here's the story . . . First signed-up with Comcast because the apartment we were living in had a deal with them - $80 a month for Internet and cable services. Perfect. At...
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Anonymous
Anonymous

Story very familiar, have caught them many times charging for extra equip, services,movies, or just increasing the bill. It's the " honest mistake" scam! I wonder...

1.5
#927292

Comcast Internet Service Review

Comcast
#949836
2.1
Details
Terrible service. Its getting worse every day. Im less than 60 days with comcast but i already hate it... NEVER AGAIN!
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Comcast Customer Care Review

Comcast
#902554
1.0
Details
Worst cable company ever see in my life very poor services very bad costumer services too many lies don't use this company
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Exchange, Refund and Cancellation Policy
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Xfininity Internet Review

Comcast
#867621
1.0
Details
Worst internet connection. I had at&t for 2 years. dont know what on earth i was thinking when i moved to comcast. i was on customer service for 2 hrs. exactly 2 hrs. spoke to 5 technician and 1 billing person . and still they could not resolve issue. Ridiculous!
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Programming Review

Comcast
#637625
Why does wgn take over metv programming in rockford on Saturday nights at 8:00 for baseball ???
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I recently worked with comcast on restoring my internet that had been mistakenly disconnected. I was being told all kinds of lies and told about 26 different things (thats how many comcast reps i spoke to before Rainy came into my life). I want to tell you that my...
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2.3
#830179
Comcast is so full of ***. They told me 44 for my bill plan. Then it's 61. Never mind the fact I was charged twice for installation. Then when I call corporate they are telling me the noted that were made. I said that's wrong listen to the call. Oh it too far back....
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2.0
#795309
Comcast sales, account services have been MISLEADING, unprofessional and un-knowledgeble. I was contacted for MONTHS to change my service to X1, which I continued to decline. Eventually I complied based on a sales rep informing me that I would received the same...
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#795273

I have had Comcast for two years and I have had to call customer service 3 or 4 times. The majority of the reps have strong accents and you cannot understand them. Also, they are un-trained and have no idea what they are doing. I had to call four different times and...
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1.6
#791139
I had been a comcast customer for over 15 years. They put me in collections since I was a month late on my final bill. When I called them, they had received my payment and when I asked that they update the credit agency, they put it off on me and then hung up on me. ...
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2.2
I liked
  • Pathetic
I didn't like
  • Customer service and price gouging
#777825
INITIAL SERVICE ISSUES When Comcast service was initially installed it did not work at full guaranteed speed to over 3 months. There were numerous tech visits made and the problem was unresolved. Despite I reported the bandwidth issue is outside of the premise Comcast...
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2.5
#746963

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I am a new customer of this internet service provider. Its only been a month and half and I am regretting taking up this internet service. i never got good internet service since day one. i have been calling them and asking for help and what i get in return is "get...
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1.2
#715780