State: District Of Columbia City: Washington Clear all filters (61 of 3737 reviews match)
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We have been subscribed for at least two years and the internet IS SLOWER THAN A TURTLE. IT ALWAYS STOPS OR ITS SLOW EVEN WHEN THERE IS ONLY ONE PERSON USING IT AND THE CUSTOMER SERVICE IS SO UNHELPFUL THAT I HOPE THEY FALL DOWN A TUB OF MOLTEN LAVA. ANYONE THAT SAYS...
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I HAD THE WORST EXPERIENCE WITH THIS COMPANY. seriously they should stop serving people. They overcharged, hey change your services, offer you a nice package for an affordable price, the surprise: it doubled up for x and y reason. Customer service is not polite, signal...
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1.0
I didn't like
  • But after 3 months
  • Had to disconnect
  • Nightmare is not over
#545847
We cancelled our Comcast service in June 2014 because of the inability of Comcast to get out internet to work after multiple technician visits and calls to Comcast. Last week, I received a call from a 3rd party called Equipment Recovery Service claiming we did not...
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Anonymous
Redishton

Wow! It is like reading my own story! I cancelled Comcast service in June 2014 (VERY BAD Internet connection), returned all equipment (in Person), even received a notice tha...

Comcast Business Internet Review

Comcast
#776178
Comcast, shame on you. Have gotten too big for your britches. Support staff all over the country who don't know what they are doing. I have had issues starting in November & each person has made the problem worse. My VOIP system has been out for over a week. Great for business. Get me a supervisor who can really fix my problem
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Poor Service Review

Comcast
#549768
I cannot have a dish where I live which is the only reason im still with comcast. ..everyday there is some type of issue with infinity in demand today's issue is it freezes up constantly and wont let u rent anything error messages etc....comcast is si expensive and is horrible in so many ways! Wish I had other options!
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If I could give ZERO STARS I WOULD! Comcast is the worst service I've ever had. The only nice customer service agents they have are the ones who engage you to their company to take your money. I enrolled in comcast bc they offered me a $89.99 plan ($100.00 plus fees...
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this is one of the worst company in the Nation's Capitol Comcast is the highest bill in my apt. next to my food and car insurance. I've tried so many times to change my billing amount but, all I get is empty promises. I have no other choice because there they...
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We have had comcast for approximately 4 years and we started off using cable/internet/phone and while we hsd the bundle we were quoted 167.00 a month, however after the first 8 months these random 37.00$ charges started popping up on our bill. After hours if explaining...
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Went "on line" for Comcast deals. Directed to "authorized" representative. Called and ordered TV and internet. Put "on hold" for 5 minutes and was told that pricing was ok'd by Comcast. Finalized deal; sent order number and was instructed to call to arrange...
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I just wanted basic cable, they made an appointment, tried to charge me for a high def box, which I did not want, got that off the bill, they showed up 2 hours late, cut my phone line and made a mess out of it, never installed the cable, the installer gave me a fake...
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Anonymous
Joe

We have been told by management their goal is 70% outsourced jobs - Unbelievable!!!! Just wait til they start giving tax credits to company\'s who Insource and I guess they\'l...

Anonymous
CALL PSC

Call the Public Service Comission in your state. This is the regulating agency for cable and telephone company services as well as other services.

In my 7/1/12 bill, a movie that I've never heard of was billed to my account - never have I ever watched a movie that I've never heard of at 1:58pm on a Monday afternoon. I do work for a living. And I'm really not trying to get away with anything here - it is only...
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Anonymous
C F

Similar problem here, times 10. We\'ve had over 30 movies billed to our account since the initial installation of the bundle service on 6/20/12. We both work full-time and are...

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I have been dealing with this issue since March. I sold a place, and moved temporarily into my son's house. We hooked up phone service through Comcast, and used my number I have had for 20+ years as a second line. I questioned them so many times, and made so many calls...
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Anonymous
sck

Resolved! :) Finally a happy end to the story, and no longer need to vent!