Comcast is an absolute rip off. I signed up for one service and got another (which was of course more expensive as comcast wouldn't have it any other way!) I went without internet service for 1 month because the tech screwed up and then they charged me 50 dollars to have someone else come "fix" the problem.
It took 4 seperate appts times for a tech to finally arrive and give me service. Horrible Horrible Horrible is how I would describe this service and the customer service dept.
They didn't give me a credit for the lack of service and didn't honor the package that I orginally signed up for and wanted to purchase.
Product or Service Mentioned: Comcast Internet Service.
Monetary Loss: $100.