Unclaimed
Comcast
Reviews and Complaints
2.3M
CLAIMED LOSSES
5.9K
TOTAL REVIEWS
710K
PAGE VIEWS
26
ISSUES RESOLVED
Comcast Reviews
New Reviewer
Account problem
I need to speak with someone in customer service. Do you have a screw in my account up for the past six months. My husband is about to kill me. Now my Internet is cut off because he said Im late. I sent a payment a double payment on December 20. I am not receiving my statements in the mail monthly. Please have someone call me at 410-726-**** I need to speak with someone in customer service. Do you have a screw in my account up for the past six months. My husband is about to kill me. Now my Internet is cut off because he said Im late. I sent a payment a double payment on December 20. I am not receiving my statements in the mail monthly. Please have someone call me at 410-726-****
ID
Location
Washington, District Of Columbia
Preferred solution
I need to speak to someone in customer service
Oh I did not get the service i needed
Already she did not listen to me it all she gave me what she wanted me to have not what I wanted for Comcast
ID
Location
Atlanta, Georgia
New Reviewer
Billing
My bill has went up $30 and I was wondering why. I would like to discuss options for resolving this.
ID
Location
Folsom, California
Preferred solution
Price reduction
New Reviewer
Billing questions
My bill amount differs from amount I was quoted when purchasing your internet service. I want to speak to a person today or I will be forced to cancel the service.
ID
Location
Boston, Massachusetts
Preferred solution
Price reduction
Service not working
Did not speak to anyone. It was an automated response, if your concern did not fit into one of the canned responses they must have picked one at random. It was extremely frustrating.
ID
Location
Powhatan, Virginia
New Reviewer
Billing
Im trying to pay on my bill to restore my services and Ive tried the automated 3 times no success and now Ive been on hold for over 30 min
ID
Location
Alexandria, Virginia
Preferred solution
I’m trying to pay my bill to restore my service!!! But I’m getting absolutely no help♀️
New Reviewer
Internet and phone service been out close to an hour
1638 W Smith Valley rd phone and Internet not working !please call317-797-**** please contact the office
ID
Location
Wichita, Kansas
Paying bill
Yes I had a hard time paying my bill and couldn't get in to my account and not happy paying this redickless high bill tried to get a cheaper bundle and didn't have anything that could help me out.
ID
Location
Athens, Tennessee
Cons
- Trying to change password over and over agin
- Overcharged
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTook out money before it was due with out me asking
My payment not due jan21 not jan4th and they took it out of account and didnt have money in there so now i make sure comcast will pay for it
User's recommendation: Maybe.
ID
Location
Lake, Michigan
Cons
- Fraud
Loss
$288
Preferred solution
Full refund
Very bad customer service
My cable been out since this morning, called a few times got disconnected, they want there money then forget about us
ID
Location
Ocean City, New Jersey
New Reviewer
Phone outage 4 days
I keep getting Spanish customer service. I have been trying g for hours. My land linehas been down for four days. Please help by calling noit804305****
User's recommendation: Not fa.
ID
Location
Richmond, Virginia
Preferred solution
Full refund
New Reviewer
Complaint
It has been unbearable for me trying to request a human being to talk to. Your whole system is designed to frustrate, not help. You are a giant communication co. You can afford more operators, instead of making your loyal customers go insane.
ID
Location
Wyncote, Pennsylvania
Preferred solution
I have a simple question to ask billing. I cannot reach a living human being.
Can't connrct tv to old box
Was susposed to recieve new box 1 week ago ,have not received,problem not solved,very poor service for the price you pay
User's recommendation: Try other options.
ID
Location
Huntingtown, Maryland
New Reviewer
Unable to exit from kid zone
Self explanatory @&$;/-;$@&);/?'vfsjkggjgfghkkd);@$$&@&$&@&$&@&$&&@&&$)?!!@$$)(@$))"!?@&&)))?!!@"&$)?!!@&))@@&$@@&&&@&?@&$???@&&$$
User's recommendation: Forget about contacting customer service.
ID
Location
Bellevue, Washington
Preferred solution
Help
New Reviewer
Error code NW-4-8
My internet is not working for some reason, Its giving me an error:NW-4-8 Is this something I can fix on my own or you need to send someone to assist?
ID
Location
Fayetteville, Georgia
Preferred solution
Let the company propose a solution
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