I have had several bad experiences with Comcast through the years and swore I would never use them again. My wife and I live in our RV and decided to get internet service. Of course our only choice where we live is Comcast. I knew better but decided to give it a shot...Read more
I didn't like
- Being lied to by agents
Our electrical contracting business has had intermittent phone/internet service since 9/23/17. We are trying to provide service to our customers without power and also help with restoration in the Keys but our customers can't reach us by phone due to interrupted...Read more
I didn't like
- Lack of service to restore business phones internet
Very helpful agent (whose dialect I COULD understand) set up an appt for me the following week. A few hours later I received a call from someone I could not understand asking my problem and wanted to know if he could cancel appt for me?!?! If I want to cancel, I will...Read more
Comcast - Always changing prices higher.
U need us stiezens. 2 help.. always raised price every month.. Derect. Tv I'm going to
Comcast - Sad
Comcast is laughable. Xfinity On Demand? More like Comcast demands more money.
Had comcast internet for about 5 years.39 dollars a month.great. Tried t.v. service for 38 days. Had to call at least 10 times with problems. Said it would be 129.00 a month. First bill 238.00. Canceled t.v. service. Now my internet service suddenly 87.00 a month. I've never been lied to so much. They must train their agents to lie and cheat people.
Comcast - Billed almost double of what was offer
Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
9/21/17 - southern florida - post irma - intermittent cable and internet service still today - no service for more than a week during hurricane. I understand, however confused why this company would not reach out to customers in a state of disaster and offer solutions....Read more
I've been with Comcast for 25 months during that time I've had nothing but trouble with their service! Call customer service, what a joke, and tell them my problem. I've gone through 4 modems in that time frame. The last one, the lady said go to my local office and get...Read more
No transparency in pricing, There's always a bundle/promo that does not illustrate the cost of the pieces in the bundle; and the bundle/promo is for a set timeframe, where upon the ending of that timeframe there is a huge leap in the bill necessitating that they always...Read more
Comcast service deterioration
Tropical storm winds a week ago, no lines down, Comcast still has service out without communication or explanation. Att has restored all the neighbors that dumped Comsact last year and had less than 2 hours outage. To make matters worse, the cable plant for Comcast is...Read more
Do you guys ever check your drop box, i put my payment in there on 8/25/17 for 98.65. I just got my bill showing the past due for 98.65. This seem to be a on going problem for you. I don't know if your trying to pad comcast pocketbook by charging a late fee when the...Read more
I switched from a "Dish network" system to a cable system; "Comcast", almost 8 years ago, thinking that during a storm, I would lose all Dish satellite transmission. Waoo!, was I wrong! I'm very disappointed with the Comcast/Xfinity's service, I thought that their...Read more
Comcast putting someone else Bill on your account, then turning your account over to the COLLECTION AGENCY. I went to the Comcast Office Three Different TIMES. Tried talking to the Manager Nautica, and she blew me off, would not talk to me, and the lady in the lobby...Read more
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