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Comcast - Horrible service, horrible product

Every year my monthly cost increases dramatically and I have to either pay the steep increase in cost or lose channels and/or services. They did this bulls.... to my aunt until she was paying an outrageous monthly payment for ONLY basic channels!!!! Comcast is ridiculous!!!! I stayed loyal to this greedy company for years and now I'm forced to do what I use to do.....jump back and forth and take advantage of specials offered. It makes me sick that I have to continually change carriers because the "regular" monthly payment is unaffordable. Shame on all of you greedy carriers!!!!
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Review #1561934 is a subjective opinion of poster.
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Comcast - Xfinity Streaming

I have a Dish account at our home in the mountains and downloaded the DishAnywhere application on an Amazon FireStick that allows me to stream TV while I'm traveling with my wife. Works great and there is no "In Home" network requirement. I have Xfinity TV at our condo in another city and download the Xfinity Stream application to the FireStick. I can watch recording shows outside of our home network but can't watch live TV. I pay a significant amount each month for the Xfinity service and when my wife and I travel (often for a few months at a time) why can't I take the service with me. Watching on my iPad or iPhone works but would prefer watching on a full size TV. When will Comcast work out a deal with Amazon?
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Reason of review
Xfinity Streaming
Review #1561781 is a subjective opinion of poster.
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Comcast - Irresposible and Reckless Driver

On June 15, 2019, from around 5:30 p.m. to 5:45, a Comcast employee was driving a white Comcast pick-up truck with a generator hooked on the end of the truck that he was towing. The employee was driving the truck too close to the bumper of my vehicle that I was concerned he would cause an accident. I thought the driver's actions were very irresponsible and reckless. This incident happened on Norbeck Road in Rockville, Montgomery County, Maryland from the intersection of Layhill Road and Norbeck Road to the intersection of Bauer Road and Norbeck Road. The driver exited on to East Gude Drive. The driver wore a straw hat while he drove.
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Review #1561709 is a subjective opinion of poster.
0 comments
2.7
Details
So I was trying to get service through Comcast because I just had an incident involving breach of contract with centurylink recently because I was under a disability contract with them for 4 years. They ended up discontinuing the program and centurylink was charging me...
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Review #1561689 is a subjective opinion of poster.
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Comcast - No cable is better this crap

1.5
Details
ridiculous price gauging, fees out the nose for nothing, internet is still sloppy slow .. zero customer service ..Sick of the monopoly ***
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Review #1560823 is a subjective opinion of poster.
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Comcast - Fraudulent increased billing

1.9
Details
One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
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Review #1558683 is a subjective opinion of poster.
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Comcast in Ann Arbor City, Michigan - Requirement to Bundle channels

Comcast continues to require buyers to purchase bundles of channels. In this way they subsidize liberal fake news channels such as CNN. For instance , Per TVNewser, here are the raw demo numbers from last week: Cable News Average Audience (Adults 25-54) Fox News: Prime Time (341,000) and Total Day (213,000) MSNBC: Prime Time (215,000) and Total Day (113,000) CNN: Prime Time (178,000) and Total Day (126,000) CNN averaged a pathetic and humiliating 726,000 primetime viewers and only 531,000 in total day. This is no anomaly and has nothing to do with a slow news week. 89.5 million people who do not watch CNN are still subsidizing all this hate and bigotry due to this practice. I do not want to subsidize this hateful channel. This money is propping up a propaganda machine! Stop the madness...
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Location
Ann Arbor City, Michigan
Reason of review
choice of channels
Review #1558236 is a subjective opinion of poster.
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Comcast - They closed all nearby offices

It used to be we could go to close Crampcast offices in person if we had issues with billing or equipment .(I HATE trying to understand non-ENGLISH speaking babble bots) Now we are to drive over 20 miles to get to the closest one. This corporatio needs BUSTED .I have paying so much for services I hardly use .. I hope the go the way of PANAM soon.Hope my tv dies soon, cant afford new one , then I can cancel cable w/o family whine . And NO they wont resolve the issues. They do CHEAP , nothing else matters
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Reason of review
Poor customer service
Preferred solution
offer better pricing , reopen stores nearby
Review #1555585 is a subjective opinion of poster.
0 comments

Comcast - Waste of service

Apparently they door knock sales that they don't tell you or ask you about. There is some magical do not knock list that you can bet put on but this company cares less about its customers than anything else. You're one of the herd and any feedback is met with well that is how e do business. Wish there was another option in my area but you have to pick the right evil...and fortunately in this line Comcast is probably the worst evil. Oh by the way the xFI pods are the only thing that works based on their claims so you get screwed by a product that only works with their service that you cannot return when and if you ever leave their service.
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Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1555463 is a subjective opinion of poster.
1 comment
1.7
Details
On, or about 4/16/2015 Comcast, without my permission disconnected my phone. It was during this time I was being hired by Reve Exteriors. I was working that weekend trying unsuccessfully to call the contact for the company Rian Peterson. On Monday, April 20, 2015, I...
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Anonymous
#1701734

Maybe get a cell phone?

Author
Location
Philadelphia, Pennsylvania
Pros
  • People in the call center
Cons
  • Reneging on verbal agreements
  • Scoffing at me
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Price reduction
Review #1553946 is a subjective opinion of poster.