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Outage | Comcast review from Chicago, Illinois

3.8
Details
A tech is in the area trying to resolve the issue
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Review
#1741342 Review #1741342 is a subjective opinion of poster.
Product
Comcast Account

Recommended | Comcast review from Chicago, Illinois

4.2
Details
I have no complaints about Comcast customer service.
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Review
#1722655 Review #1722655 is a subjective opinion of poster.
Service
Comcast Customer Care

Removal of network | Comcast review from District 3, Mississippi

4.3
Details
Have had fairly good service and programming until yesterday when they removed TCM network to Sports pkg so you have to buy the pkg to get the network back. Had no warning, it was just gone.
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1 comment
Kevina
#1761076

Same thing happened to us!! Outrageous, they already charged more for TCM and now they are doing it again!!

We upgraded to a faster speed and specifically asked if HBO and TCM would not be affected. HBO went away immediately and we didn't complain. Now they want $10 more for a SPORTS package???

They even call it sports and entertainment. I am so pissed off right now!!!

Review
#1678037 Review #1678037 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Pros
  • Internet service
  • Helpful with trouble shooting technical isssues
  • Comcast tv
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Tags
  • Networkloss

Email | Comcast review from Boston, Massachusetts

4.3
Details
I want my email back, u say i need to change my pass word so help me do that, i was put on hold for 35 minutes. Please help me get back to my email.Marjorie Ayers at patcheye@comcast.net. Sad
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Review
#1623799 Review #1623799 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
4.2
Details
I was on with 2 wonderful voices 4 about 3 hours trying to get my e mail, my password an they didn't work, these voises couldn't get me a new password, so after being on hold for 35+minutes . I was sent to customer security team they didn't answer after another 20...
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1 comment
Anonymous
#1744216

You need to cancel service immediately. Look for another provider especially if you are a paying customer.

There is a lot more "why" behind the scenes and it is only going to get a lot worse for comcast if that is possible. Research DDOS......it is all political. There are some very pissed off hackers, etc out to destroy comcast, MSNBC and large corporations connected to them and the DNC. This is global (Russia, China, N.

Korea, etc). The deep, dark internet !!!!!

Review
#1623213 Review #1623213 is a subjective opinion of poster.

Extending an extension 2 days out | Comcast review

3.6
Details
I think that it is horrible and VERY UNCUSTOMERSERVICE LIKE to not be able to extend an extra 2 days. I do not care if I’m late I pay all late fees but you would rather disconnect and charge me to reconnect than let me pay 2 days later. You guys forget, life happens but we have to suck it up when the services are down!! Straight BS. Will be looking for another provider because you don’t take care of the people who keep you in business. *** , I’m so pissed because I spend too much damn money!!!
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Review
#1544881 Review #1544881 is a subjective opinion of poster.
4.0
Details
Comcast has been the worst possible provider I could have chosen 17 years ago. In that time every conceivable problem, blunder, well intentioned or not, error has occurred. It's a good month when I don't have to call in to report no wifi, no signal strength, missing...
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1 comment
Pdwarf
#1369263

If you've put up with them for 17 years you aren't going to stop anytime soon.... ***.

Review
#1098954 Review #1098954 is a subjective opinion of poster.
Service
Comcast Bundle
Reason of review
All the above
Loss
$5000
Preferred solution
Price reduction

Other Product Review

3.6
Details
They screwed up the app bad. It will not download since the update.
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Review
#815850 Review #815850 is a subjective opinion of poster.

Brief Outages Constantly | Comcast review from Oakland, California

3.8
Details
My Comcast connection goes in and out literally several times an hour for 1 - 10 minutes on a bad day. Disrupts work and is really aggravating. The connections are checked, the wifi is fine, it's the actual Internet that disappears. No solution from Comcast though the tech support guy gamely tried one time to troubleshoot. I'm paying for very high speed, and am in the Bay Area, and so expect *some* reasonable reliability. Interestingly I haven't had any rude or abusive customer service reps, just *** Internet. Has anybody else had this problem?
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Review
#812055 Review #812055 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

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Comcast Appointment Review from Glen Ellyn, Illinois

4.0
Details
My fiance and I have never really had a problem with Comcast until we moved into our new home. Recently we had a sticker on our door that we have a sinal leak and we need to contact comcast to set up an appointment and get it checked out. Thats fine. I called customer service and they were confused. I got transfered three times and each couldnt understand the simple sentence "I recieved a sticker on my door stating I have a signal leak and I need to set up an appointment." Finally the fourth one set up an appointment for us and we were good. The day comes around...no show. I called back after the run around AGAIN and set up another appointment. This time I specifically asked if I needed to be home and she said no, no they dont need to come in. Cool. While at work I recieved a phone call stating that the comcast guy was at my home but no one answered the door and we need to set up ANOTHER appointment. What the heck, I specifically asked if I needed to be home? Im getting so annoyed to the point were im ranting on here instead of going off on the customer service. I like comcast cable but customer service is beyond terrible!
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Review
#780163 Review #780163 is a subjective opinion of poster.
Reason of review
Poor customer service