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Comcast - Service

4.2
Details
Waited patiently to pay the pass due bill after 1 hour finally someone came I paid it so she was transferred to another department and my God after 30 minutes I had enough I'm so disappointed in comcast sure cov 19 is going on and if employees are working from home they need to be more efficient with their clients.

User's recommendation: I'm not gonna give up on comcast.

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ID
#2096748 Review #2096748 is a subjective opinion of poster.
Location
Dothan, Alabama

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Comcast - Need to disconnect my internet

3.5
Details
Im moving out of the address

User's recommendation: Customer service is good.

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ID
#2094518 Review #2094518 is a subjective opinion of poster.
Preferred solution
Price reduction

Comcast - My connection isnt working

4.0
Details
Still having problems connecting smart TV to WiFi.

User's recommendation: Before changing internet/phone/Television service make sure you have some basic knowledge of connecting items yourself.

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ID
#2078581 Review #2078581 is a subjective opinion of poster.
Service
Comcast Bundle
Preferred solution
Help with WiFi connection

Comcast - Providing feedback

4.4
Details
I was calling to provide feedback.
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ID
#2071497 Review #2071497 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer

Comcast - Trouble with not getting HBOMAX ON MY TV

4.3
Details
When will Exfinity have HBOMAX on out TV? Any time frame?
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ID
#2055713 Review #2055713 is a subjective opinion of poster.
Location
Tumwater, Washington

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Comcast - New box status

3.8
Details
Set up delivery. Was set up for pickup
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ID
#2041542 Review #2041542 is a subjective opinion of poster.
Location
Jensen Beach, Florida

Comcast - Internet was not working

4.0
Details
My internet was not working and the technician halfway helped me to fix it and I had to figure out the rest by myself
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ID
#2030840 Review #2030840 is a subjective opinion of poster.
Location
Boynton Beach, Florida

Comcast - Internet not wokring

4.4
Details
Comcast said it was fixed and it's not. My grandson has his classwork to finish and turn in this morning and he is unable to do so. I would like them to fix it immediately because I have not missed any payments. The technician said it's working but it is saying that it has limited access.
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ID
#2030498 Review #2030498 is a subjective opinion of poster.
Location
Miami, Florida

Comcast - Is there drop location or Box I can drop Boxes in?

4.1
Details
Where can you drop Cable boxes off or can someone pick them up?
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ID
#2026474 Review #2026474 is a subjective opinion of poster.
Location
Springfield, Pennsylvania
Preferred solution
Can’t through Boxes out need a pic up or drop location

Comcast Products and Services Reviews

Product or Service Reviews
Technical Support  1.5 112
Xfinity Wifi Internet Service  1.7 17
Phone Service  1.0 6
Tv Service  1.5 239
Internet Service  1.7 811

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Latest Question

Have a cable coming through the wall but no connected to hoop up to box

Moved into rental! Have two TV’s but one doesn’t have a way to hook cable up to box!!

Comcast Questions

Comcast - Internet problems

3.5
Details
Comcast - Internet problems
Problem is still there internet is very slow 32 down load speed now. My Phone is faster.
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ID
#2009348 Review #2009348 is a subjective opinion of poster.
Location
Skokie, Illinois

Comcast - Bill and change of plan

3.6
Details
Thank god that after sooo long I finally got a chance to talk to a live person and not a machine and it worked out!

User's recommendation: After speaking with a live person good!

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ID
#1984399 Review #1984399 is a subjective opinion of poster.
Location
Wichita, Kansas

Comcast - No service

3.7
Details
Get my internet back on plz
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ID
#1969069 Review #1969069 is a subjective opinion of poster.

Comcast - Customer service sucks

4.0
Details
Tried to correct my internet issue and nothing cant get ahold of anyone
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ID
#1967197 Review #1967197 is a subjective opinion of poster.
Location
Roswell, Georgia
Service
Comcast Internet Service
Preferred solution
Let the company propose a solution

Comcast - Pay collections account

4.2
Details
I cannot get anyone on the phone and Im trying to pay a debt in full. Also, the debt was sent to collections under my name, which is not correct.
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ID
#1965385 Review #1965385 is a subjective opinion of poster.
Location
Germantown, Maryland
Service
Comcast Customer Care
Preferred solution
Remove this from collections under my name and let me pay the debt in full today.

Comcast - WiFi will not come back on

4.3
Details
Still off please resend the signal
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ID
#1952075 Review #1952075 is a subjective opinion of poster.
Service
Comcast Internet Service