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1.8
Details
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
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Review
#1686166 Review #1686166 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution

Comcast in Philadelphia, Pennsylvania - 80% Price Increase

2.0
Details
Comcast is still offering my 60mbps internet and phone bundle to new customers in my area for 49.99. 13 months ago that is what I was paying due to documented medical hardships with both of my children. After countless phone calls, a BBB complaint and an FCC complaint, I am now paying a "discounted" price of $89.99. I offered to pay 64.99 for the package, and they refused. I ran it up the flag pole in corporate as far as I can. Just because I'm not a new customer and in a more financially stable position than I was 2 years ago does not mean I should get raped with an 80% increase. Comcast, that's just not right! Why can't this company be normal like other companies and raise the price 2% every year instead of trying to be so greedy!
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Review
#1668823 Review #1668823 is a subjective opinion of poster.
Service
Comcast Internet Plus Bundle
Pros
  • Good speed when it works
Cons
  • Virtually a monopoly in our area
  • Total lack of customer service
  • Infuriating pricing plans
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • changing prices

Comcast - Sloppy install

1.6
Details
To start with he was an hour late, Then he had to go get a drill, witch took him another hour. By the time he was done he left wires hanging off my house damaged my soffit, Ripped the old screws out; didn't screw in new connections (just left them hanging).The box he did screw on the house is crooked as *** My six year old grandson could've done a better job. Then to top it off they had no paper work for me to sign. No paper work on the channels or how to use the remote. Very unhappy customer right here in Sebastian Florida!
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Review
#1648063 Review #1648063 is a subjective opinion of poster.
Pros
  • Customer service representatives
Cons
  • Dishonest and incompetent technicians
Reason of review
Sloppy install
Loss
$5000
Preferred solution
Price reduction
Tags
  • Rude And Disrespectful People
Resolved
2.2
Details

Update by user Sep 06

I was given a free two months of Showtime and an apology, but they need to apologize to my credit union, as it was not my fault this happened.

Original review posted by user Sep 06

I went to the app to schedule a payment. I accidentally scheduled the wrong amount and was unable to correct it on the app, so...
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3 comments
sandralynndavis
#1743920

If an additional cable bill amount causes your account to be overdrawn, you really need to examine your financial choices.

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Review
#1646724 Review #1646724 is a subjective opinion of poster.
Product
Comcast Account
Pros
  • Internet and home security
  • When it works its good
Cons
  • No excuse for cutting channels for the inflated price i pay now
  • Talking to someone who is in another country
Reason of review
Problems with payment
Loss
$280
Preferred solution
Let the company propose a solution

Comcast in Edmonds, Washington - They Just dropped Cinemax!

1.9
Details
We've had several problems with Comcast and more as of the last couple of weeks. Wi-fi goes out, cable goes out and now we went to watch the show Jett and couldn't because Comcast decided to cancel Cinemax all together without telling their customers! It's ridiculous!!
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Review
#1594245 Review #1594245 is a subjective opinion of poster.
1.7
Details
i had then connect me with them.I'm living in a 1950 built house.the original jack is built in.Thee is only one wire that hooks into house. I've had 2 other places connect internet and phone.al were connected into only spot for into work .Comcast i've call 20 xs in 1...
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Review
#1585720 Review #1585720 is a subjective opinion of poster.
Service
Comcast Installation
Reason of review
Bad quality
1.7
Details
How does Comcast cheat its Clients? Not because Comcast is a big company is always going to tell the truth, it is a deceptive company, and manipulates the rights of its clients, and its lack of honesty is well known in America. Below I explain what has happened. I had...
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Review
#1562341 Review #1562341 is a subjective opinion of poster.
Cons
  • Poor excuses for bad service
  • Waste of my time
Reason of review
Not as described/ advertised
Tags
  • expensive
  • changing prices

Comcast - No cable is better this crap

1.5
Details
ridiculous price gauging, fees out the nose for nothing, internet is still sloppy slow .. zero customer service ..Sick of the monopoly ***
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Review
#1560823 Review #1560823 is a subjective opinion of poster.
Service
Comcast Customer Care

Comcast - Fraudulent increased billing

1.9
Details
One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
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Review
#1558683 Review #1558683 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
1.7
Details
On, or about 4/16/2015 Comcast, without my permission disconnected my phone. It was during this time I was being hired by Reve Exteriors. I was working that weekend trying unsuccessfully to call the contact for the company Rian Peterson. On Monday, April 20, 2015, I...
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1 comment
Anonymous
#1701734

Maybe get a cell phone?

Review
#1553946 Review #1553946 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • People in the call center
Cons
  • Scoffing at me
  • Reneging on verbal agreements
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Price reduction