filters
State:
Show
City:
Show
Product:
Show
5 comments
3.0
Details
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
View full review
Anonymous
#1458313

Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40. The older one has battery but it’s not compatible. Think...

Author
Location
Hammonton, New Jersey
Cons
  • Internet speed
  • Ondemand
Reason of review
Compatability Issues
Preferred solution
Offer me a compatabile product at a reasonably low price
Review #738168 is a subjective opinion of poster.
Featured
0 comments

Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground

1.0
Details
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. Sarcastic Sarcastic
View full review
Author
Location
Tuscaloosa, Alabama
Reason of review
Poor customer service
Review #1517484 is a subjective opinion of poster.
3 comments
1.0
Details
Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing what was scheduled on my ticket, He started changing the settings on my TV and I asked him to please stop and he ignored...
View full review
Anonymous
#1629239

you feel threatened because he's black? LOL. The humor! You privileged whites should really get it together, I would've left as well. He's there to fix your cable not to be de...

Author
Reason of review
Poor customer service
Review #1344600 is a subjective opinion of poster.
0 comments

Comcast - Movie I just brought

Comcast - Movie I just brought
Comcast - Movie I just brought
As you can see I just purchased this movie with movie title and the time frame this happened pluse picture and with video as evidence of my problem. I called in to have problems resolved, but as you can see and hear this did not work. I brought this movie for full run not this problem nor service. Now either fix this movie or refund my full fee. I not in the mood over this situation to hear excuses!! Fix this so it does not happen to me or anyone else!! I did not send it to my location due to excuses and not finding what the problem is nor having to wait for additional phone calls telling me otherwise.
View full review
Author
Review #1491479 is a subjective opinion of poster.
0 comments
2.0
Details
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
View full review
Author
Location
Visalia, California
Pros
  • Cable
  • Internet service
Cons
  • Incompetent representatives
  • Scammy and confusing billing scheme
  • Ineffective customer service
Reason of review
Poor customer service
Loss
$140
Preferred solution
Price reduction
Tags
Review #1088815 is a subjective opinion of poster.
Featured
2 comments
1.0
Details
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
Ok. Comcast cable in Greensburg came out. Stated new cable needed run from street to house!! OK. WE WALKED THE PATH AND ONE CALL WAS CALLED FOR UTILITIES. COMCAST HAS A SUB CONTRACTOR DO THE WORK (DUDA CABLE). Told I didn't have to be there. Come home from work....
View full review
Anonymous
#1350591

So many complaints I read about this all the time!!!!! WISH YOU THE BEST. CORRUPT SYSTEM THEY SEEM TI KNOW HOW TO WORK THE STSTEM.

Author
Reason of review
Bad quality
Review #1073550 is a subjective opinion of poster.
0 comments
1.0
Details
As someone who closely monitors their credit, I went in to Comcast in Crystal Lake, IL to inquire about getting a cable and internet package. The woman who helped me tried to get me to sign for their package even though I wasn't sure...I needed time to think about it....
View full review
Author
Location
Algonquin, Illinois
Reason of review
Poor customer service
Preferred solution
Warn employees not to run people's credit without their permission!
Review #1501602 is a subjective opinion of poster.
0 comments

Comcast - Just brought this movie

1.0
Details
Comcast - Just brought this movie
Comcast - Just brought this movie
Pictures and video of said problem of this movie!! I not in mood for excuses or return phone calls to this situation nor I am going to listen to it you fault situation. No excuses!! I want this problem resolved I brought this movie from Comcast on demand movies. I understand things like this you should be able to troubleshoot this problem the mane title and time plus the problem is on pictures and video!!!!
View full review
Author
Review #1491486 is a subjective opinion of poster.
0 comments
1.7
Details
How does Comcast cheat its Clients? Not because Comcast is a big company is always going to tell the truth, it is a deceptive company, and manipulates the rights of its clients, and its lack of honesty is well known in America. Below I explain what has happened. I had...
View full review
Author
Cons
  • Waste of my time
  • Poor excuses for bad service
Reason of review
Not as described/ advertised
Review #1562341 is a subjective opinion of poster.

Contact Comcast Customer Service

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
All Comcast Contacts
0 comments

Comcast - Horrible customer service

1.0
Details
Cable has not work correctly for over a year it is not had four or five days of good service you cannot get in touch with a human I'm fresh out of the hospital and I can't get out I don't even know where to find the human they're so mean on the phone when you do get someone I have to call about every other day I hate this company I would love to get together a class action suit against them I see they pissed off a lot of people
View full review
Author
Pros
  • Reps are nice
Cons
  • Nobody cares
  • Cable
  • How they change the prices
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
Tags
Review #1583107 is a subjective opinion of poster.