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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Terry

Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40. The older one has battery but it’s not compatible. Think...

Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

3.0
I didn't like
  • Internet speed
  • Ondemand
#738168
Comcast - Beginning to hate this service
Comcast - Beginning to hate this service
My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a...
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1.0
#1286615
Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away. Now I'm stuck in another 2 year agreement, and all I receive was...
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1.8
I liked
  • Well mannered customer service rep
I didn't like
  • Not willing to work out a price deal for being a loyal customer
  • Price increase for my basic package
#1289817
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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2.0
I liked
  • Internet service
  • Cable
I didn't like
  • Incompetent representatives
  • Deceptive practices
  • Ineffective customer service
#1088815
My Mom and I went to Comcast yesterday. June 26th 2018. She took back her router. The lady started arguing with me & my Mom. Saying we were on a contract??? That we never signed?? When we asked her to make a copy of the contract she said only her supervisor can print...
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3.3
#1290398
The following is an excerpt from my actual 2013 small claims presentation where I sued Comcast over $1,800. Feel free to use it as you feel the need to help you with your small claims action. Comcast actually perjured themselves several times during my hearing. In one...
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Anonymous
Anonymous

I forgot to add that they charge customers for equipment when it already belonged to the customer. They promise discounts on our bill for all our trouble and they are never gi...

Anonymous
jamiejetjamie

This happens to us every single month, nothing but problems with internet, phone and tv. Then, to make up for it, they promise free HBO and Showtime, then they refuse to give ...

#455851
In February 7, 2017 where we explained that the company COMCAST refused to provide us The cable internet service, being the only providers in the area and that after FCC intervention the company COMCAST indicated that they could provide us the internet service for an...
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Anonymous
Kimber

For your own safety, please don't put your address on this site! This is a site that anyone can see & complain about any company. You'll have to get a hold of Comcast. If I we...

Anonymous
Anonymous

bad service

1.0
#1250803
Called Comcast on December 06, 2017 and the call was answered by a girl giving her name as Aconna, I asked to speak to a manager becauser my bill just keeps going up like always. She put me on hold for 15 minutes when a girl identifying herself as Candice and a...
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1.5
I didn't like
  • Customer service
#1272664
Comcast customer service is trained to lie, cheat and give false information to customers The technical staff is under-trained. They try to solve the problems by hit and trial method. It takes several months to resolve problems linked to internet and phone services If...
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1.6
#1261769

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
USA
Phone:
(800) 266-2278
More
When I signed up for TV, Internet and Phone service with Comcast, I asked specifically when will my 1st bill would be due. I was told 30 days from installation and no other information was given for me to make an informed decision. 30 days from the 06/27/18...
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#1291187