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1 comment
Comcast - Can't get it right
In July of 2018, I contacted Comcast about a service issue which they were able to resolve. However, the rep signed me up for phone service and sent equipment to me even after I specifically told him that I did not want it. I took the equipment to a local service...
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Anonymous
#1689484

They are called crook cast in my neck of the woods. They definitely make stuff up. Once I was billed for some sort of soccer package. They claimed I purchased it bu then state...

Author
Review #1535013 is a subjective opinion of poster.
Featured
0 comments

Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground

1.0
Details
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. Sarcastic Sarcastic
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Author
Location
Tuscaloosa, Alabama
Reason of review
Poor customer service
Review #1517484 is a subjective opinion of poster.
0 comments

Comcast - Just brought this movie

1.0
Details
Comcast - Just brought this movie
Comcast - Just brought this movie
Pictures and video of said problem of this movie!! I not in mood for excuses or return phone calls to this situation nor I am going to listen to it you fault situation. No excuses!! I want this problem resolved I brought this movie from Comcast on demand movies. I understand things like this you should be able to troubleshoot this problem the mane title and time plus the problem is on pictures and video!!!!
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Author
Review #1491486 is a subjective opinion of poster.
0 comments

Comcast - Movie I just brought

Comcast - Movie I just brought
Comcast - Movie I just brought
As you can see I just purchased this movie with movie title and the time frame this happened pluse picture and with video as evidence of my problem. I called in to have problems resolved, but as you can see and hear this did not work. I brought this movie for full run not this problem nor service. Now either fix this movie or refund my full fee. I not in the mood over this situation to hear excuses!! Fix this so it does not happen to me or anyone else!! I did not send it to my location due to excuses and not finding what the problem is nor having to wait for additional phone calls telling me otherwise.
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Author
Review #1491479 is a subjective opinion of poster.
1 comment
1.4
Details
Comcast - Slow *** internet
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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Anonymous
#1619271

I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it. I explained to the gentleman I spoke with that t...

Author
Cons
  • Poor service
  • Complete lack of customer service
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
Review #1394690 is a subjective opinion of poster.
0 comments
Comcast Again
Comcast Again
I have been trying to get XFinity On Demand since before 3pm; called Customer Service and was told he did a refresher and it would take an hour; he called back but I was outside; no message no callback and it’s 610pm; now nothing is working ; First picture on my left...
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Author
Reason of review
Damaged or defective
Review #1386047 is a subjective opinion of poster.
Featured
0 comments

Comcast - Remote Not Working

Comcast - Remote Not Working
Comcast - Remote Not Working
First started out the Comcast Remote wasn’t working Called Comcast and now their remote is not working nor the sound on my tv remote The rep says I have to go to their local office and get a new remote Mind you I just paid a bill of $195.00 for a service I cannot even watch and it has messed up my tv remote I am sick of Comcast! TV screen messing up as before in June also Almost time for my contact to be up
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Author
Reason of review
Damaged or defective
Review #1371701 is a subjective opinion of poster.
0 comments

Comcast - Internet Connection

Comcast - Internet Connection
We’re now going into year 3 of trying to receive the service we are paying for. To no avail as we still cannot get Comcast to fix their problem. What’s next? BBB? FCC? CT Attorney General? Total nonsense.
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Author
Reason of review
Bad quality
Review #1352085 is a subjective opinion of poster.
3 comments
1.0
Details
Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing what was scheduled on my ticket, He started changing the settings on my TV and I asked him to please stop and he ignored...
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Anonymous
#1629239

you feel threatened because he's black? LOL. The humor! You privileged whites should really get it together, I would've left as well. He's there to fix your cable not to be de...

Author
Reason of review
Poor customer service
Review #1344600 is a subjective opinion of poster.

Contact Comcast Customer Service

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
All Comcast Contacts
0 comments

Comcast - Beginning to hate this service

1.0
Details
Comcast - Beginning to hate this service
Comcast - Beginning to hate this service
My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a contract unknowingly After this I am dropping everything w them Very dissatisfied customer but they don’t care If every dissatisfied customer dropped them it would send a message
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Author
Reason of review
Damaged or defective
Review #1286615 is a subjective opinion of poster.