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Comcast - Horrible I have called many times to correct

1.0
Details
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
I have listed two things on here regarding my issues with Comcast. It appears that they have been removed only because I haven’t called again recently. I quote the words recently. Therefore I am listing or taking photos of all of the calls that I made to them going back to September 2018 to prove I have called I don’t wanna call again I want this fixed I want to have a credit for the balance you show owing and no more bills no more calls ended. If this affects The Xfinity Mobile which it appears you’re already trying to change the settings again on my phone without my permission that will have to be addressed again as well.
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Review
#1669942 Review #1669942 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • When it works right
  • Thank
Cons
  • Instead they sent it to collections
  • Answers and attitude from reps
  • Total lack of customer service
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Retailing
  • Subscriber Agreement
  • Monoploly
  • Xfinity Mobile Held Hostage
  • Changing Cell Service

Comcast - Locked out of email account for a week and counting

2.6
Details
Comcast - Locked out of email account for a week and counting
On the morning of Tuesday, September 24, 2019, I went to log into my weezersk@comcast.net email account and was greeted with the following error message: "Error We're sorry. It looks like something went wrong. Please try again in a moment." I talked to two or three support technicians at Comcast, and none of them could help me. Day 2 (Wednesday, 9/25): Problem continued; chatted with three Comcast support techs, was given two ticked IDs: SI036586833 and CR869592236. Day 6 (Sunday, 9/29): I continue to get the aforementioned error. I filed a complaint with the FCC and FTC Saturday, 9/28, and have just finished posting my complaint on RipoffReport.com. I am now going into my second week with no access to my email.
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Review
#1667364 Review #1667364 is a subjective opinion of poster.
Pros
  • Very reliable cable tv and internet
Cons
  • No access to email for a week
  • High prices
Reason of review
Denial of access to service
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Error Messages
  • Access Denied Notice
1.0
Details
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
Comcast - Horrible Customer Service Privacy issues
With Comcast since 1993.Moving 4 times I’m a senior on a fixed income disabled. 9/2018 Andrew in loyalty dept started instant TV., never worked. I called over 50 times, plus had rep come out in 1/2019. Returned all equipment 8/2019. They continue to Bill tried to...
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Review
#1665345 Review #1665345 is a subjective opinion of poster.
1.0
Details
Comcast - TV service not working-Privacy issues Billing
I have tried to cancel the Comcast TV service for a year now. I have called over 40 or 50 times and you could see my calls noted on their system every single month multiple times. It is never worked then they try to beat switch me into another product I didn’t even...
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Review
#1664259 Review #1664259 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Cons
  • Recording when calling in
  • Poor customer service
  • Incorrect billing
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
I want an apology for privacy issues. I want to stop being billed for items that have been returned as of August 31, 2019. I want to have no service billing to me back to just September 2018 as it never worked
Tags
  • liars
  • PISSED AT COMCAST XFINITY
  • Privacy Issues Pegasus Softwar

Comcast - Way too many added equipment

Comcast - Way too many added equipment
Comcast - Way too many added equipment
I don’t have 5 or more equipment running at one time. My iPad 10.0.0.137. There is an unknown ip:10.0.0.110. Last looked I had 5 equipments online. 9/14/2019 @ 18:06
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Review
#1654128 Review #1654128 is a subjective opinion of poster.
Reason of review
Still ongoing

Comcast in Santa Maria, California - Need information who who’s

Comcast - Need information who who’s
Comcast - Need information who who’s
Comcast - Need information who who’s
I found an application to determine who is using my internet and making my iPhone or iPad hot plus the router. Took some pictures and didn’t expect to have so many on this internet system. Only have one master bedroom, one living room, 2 apple. iPhones, 2 Apple iPads, two smart televisions sets, and nothing else. computer is off. Ow would be the time to check.
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Review
#1651499 Review #1651499 is a subjective opinion of poster.

Comcast - Your internet is the worst

1.4
Details
Comcast - Your internet is the worst
We switched from UVerse, the internet keeps dropping every day! We never had this issue with Uverse. Why is it so hard to keep your internet working?
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Review
#1642506 Review #1642506 is a subjective opinion of poster.
Service
Comcast Xfinity Wifi Internet Service
Pros
  • Reps are nice
Cons
  • Deceptive practices
Reason of review
Bad quality
Loss
$2500
Preferred solution
Let the company propose a solution

Comcast - Their app says 1 things and they do another

3.3
Details
Comcast - Their app says 1 things and they do another
Comcast - Their app says 1 things and they do another
I went on my Xfinity app for billing info. Clearly the app says that i have until Sept 1st to pay the bill or services will be suspended. I needed it pushed to Sept 7th so i went through their chatting app to ask. Here I was told nope sorry u are being shut off tomorrow. I called customer service and they said the same exact thing. Why have a app if the information is never accurate
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Review
#1632850 Review #1632850 is a subjective opinion of poster.
Pros
  • When it works right
  • Internet when it works
Cons
  • Lying to customers about service problems
  • Lack of coordination between departments
Reason of review
The information they provide through the app is not accurate
Loss
$347
Preferred solution
Let the company propose a solution
Comcast - Can't get it right
In July of 2018, I contacted Comcast about a service issue which they were able to resolve. However, the rep signed me up for phone service and sent equipment to me even after I specifically told him that I did not want it. I took the equipment to a local service...
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1 comment
Anonymous
#1689484

They are called crook cast in my neck of the woods. They definitely make stuff up.

Once I was billed for some sort of soccer package. They claimed I purchased it bu then stated my neighbor purchase it and our accounts were mingled in some sort of glitch. Then they suggested we pay for it and work it out with our neighbors.

What a bunch of incompetents. We switched to time warner cable just to get away from them

Review
#1535013 Review #1535013 is a subjective opinion of poster.
Featured

Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground

1.0
Details
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. Sarcastic Sarcastic
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Review
#1517484 Review #1517484 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service