Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
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Comcast - Horrible Customer Service
Unfortunately I had to get an updated modem in November or December of last year; my telephone is with Comcast and has not worked since probably because of setup; the issue is trying to get assistance past the Automated Fake Help; I cannot wait to try a new service
Comcast in Philadelphia, Pennsylvania - COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
Comcast - Terrible customer service
I had to get a new TV. The volume doesn't work with comcast remote. I called to ask for the codes to reprogram which they say they don't have. The new TV is HD I asked for a cable guide which she said she could send to my email or text me. Nothing in paper. Really?" For the price of cable you would think they would be able to accomadate this. I was on the phone for 14 minutes to find this out. What a waste!!
Comcast - Just brought this movie
Pictures and video of said problem of this movie!! I not in mood for excuses or return phone calls to this situation nor I am going to listen to it you fault situation. No excuses!! I want this problem resolved I brought this movie from Comcast on demand movies. I understand things like this you should be able to troubleshoot this problem the mane title and time plus the problem is on pictures and video!!!!
Comcast - Movie I just brought
As you can see I just purchased this movie with movie title and the time frame this happened pluse picture and with video as evidence of my problem. I called in to have problems resolved, but as you can see and hear this did not work. I brought this movie for full run not this problem nor service. Now either fix this movie or refund my full fee. I not in the mood over this situation to hear excuses!! Fix this so it does not happen to me or anyone else!! I did not send it to my location due to excuses and not finding what the problem is nor having to wait for additional phone calls telling me otherwise.
Comcast - *** Poor Customer Service
Have had problems with tv cable going out,internet goes in and out, had mobile phone for 4 days call out only. They refused to send return device shipping label. Tried for over a month and i mailed it to the EVP of Comcast. Now I got a bill for 195.00 when my bill supposed to be 145.00. I asked for service to be downgraded to internet only. More problems. I do not care about any service agreement. They voided that when they tried to screw me with the mobile phone, so any agreement was made void in my opinion. You cannot yell agreement when you fail to provide service as promised, nor can you blame the customer for the unscrupulous actions your company practices.
Comcast - Internet rates
My internet rates jumped from 49.99 a month to 79.99 a month looking for different services with better rates. 
I liked
- Changing to direct in feb 2017
I didn't like
- Fraudulent billing practices
I was told by the Comcast rep, or one of their partners, that they can wave their early termination fee if I had to relocate for my job. This was actually talked about on a few occasions, between 2016 and 2017. This is the only reason I signed up for the new package,...
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It’s been been 8 months and still no gift card. I’ve called and contacted the rewards center multiple times. It said shipped and under details pending fulfillment. Now it magically updated to shipped in Dec. I’ve watched the mail. It’s never been received. Don’t say...
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Comcast rip-off
I signed up for a six-month extension for Comcast phone and internet service at an increase of about 26%, and when the six months was up they told me that my extension was for 36 months, not six, and that my cancellation fee would be over $3,000. I'm paying about $142 monthly for two phone lines and internet service. Avoid Comcast like the plague....
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Getting the same thing. They do not hold up to their end of any agreements. Therefore, I declare if they drop the ball, don't expect me or anyone else to continue on with thei...