Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Comcast in Newcomb, Arkansas - Lied to
I purchased an iphone December 2018 and was told i would get a rebate card after 90 days of service. Contacted Xfinity in May 2019. Then was told the gift card of $300 was shipped and i would receive it in 7 to 10 business days. Contacted xfinity and they told i would not get it due to not porting a number. This was not what i was told later in May.
In July of 2018, I contacted Comcast about a service issue which they were able to resolve. However, the rep signed me up for phone service and sent equipment to me even after I specifically told him that I did not want it. I took the equipment to a local service...
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Anonymous
They are called crook cast in my neck of the woods. They definitely make stuff up. Once I was billed for some sort of soccer package. They claimed I purchased it bu then state...
Comcast bill increase
comcast get your *** together, bill goes up from $191 to $214 in just a month how is this possible, something fishy is going on about these scam of a company, always increasing the bill i see why they loose customers all the time
Cable went out on a Sunday afternoon. Called Comcast to report it and a tech came out the next day. After fooling around in the house for an hour ,I asked him to check the feed to my house. No signal to my house. He said a crew would have to come out and replace the...
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Federal Way-Auburn, Washington
Product
I didn't like
- Bogus repair charges
- Management avoids resolving issues
In the past 6 months I have been charged additional fees three times. Twice I have made on-line payments and received e-mails that they have processed. Since I don't trust this company I have checked back later to continue to see that the payment has processed. Then a...
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My bundle contract had done 3years of contract with Comcast in Jan. 2019.Bill was increased without noticed & bill was monthly, no penalty.The clients must call them to deal after the promotion gone. I talked & undealed the new price so in 3/ 10,I started to use AT& T....
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Comcast in Houston, Texas - *** u Xfinity
Change to money to HBO's 4 morning
Featured
Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. 
Comcast - My Mother
I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
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Comcast - Rip Off
This is an update. After arguing with Comcast since January , I boxed up their equipment and shipped it all back last week. They are still saying I have mobile service. I explained for 3 and half months that I dont, to remove any mobile line they claim I had/have.
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Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40. The older one has battery but it’s not compatible. Think...
Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris