
Comcast Reviews
Comcast Reviews
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Verified Reviewer Junior ReviewerResolved: Unacceptable video problems dating back to Oct 2019
credit on my bill and an actual fix to the root problem (dug up and replaced the cable on my street)
- Tv reception quality
- Billing policy
- Reliability
Cut off service
Customer No Service
User's recommendation: Find another option if possible.
- Internet when it works
- Service and pricing
I am very disappointed with the voice response service I am unable to speak with alive representative regarding my new service
Need to sign up for cable and wifi
Appointment
User's recommendation: Investigate who and what people are selling.
The telephone agent suggested an action for a method of payment that is illegal by FCC and the State of CA standards given the situation I had explained
User's recommendation: Do not reward companies for bad or disrespectful customer service .
Annoyed
User's recommendation: complain.
Questions about account
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Online bill pay not available
User's recommendation: Don’t bother!
They are the worst. You can’t get a hold of a live person. If you don’t have an issue they want you to have the system hangs up on you.
User's recommendation: Stay away from comcast xfinity if at all possible.
- Worst customer service ever
- Way to difficult to reach
Helpn
User's recommendation: Go elsewhere! zero stars.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer*** poor follow up as promised
Felt like it for fun
My remote and box still aren’t working
User's recommendation: Not ne.
Contract pricing
User's recommendation: Find someone else.
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Same