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Comcast - Horrible I have called many times to correct

1.0
Details
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
I have listed two things on here regarding my issues with Comcast. It appears that they have been removed only because I haven’t called again recently. I quote the words recently. Therefore I am listing or taking photos of all of the calls that I made to them going back to September 2018 to prove I have called I don’t wanna call again I want this fixed I want to have a credit for the balance you show owing and no more bills no more calls ended. If this affects The Xfinity Mobile which it appears you’re already trying to change the settings again on my phone without my permission that will have to be addressed again as well.
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Review
#1669942 Review #1669942 is a subjective opinion of poster.
Pros
  • When it works right
  • Thank
Cons
  • Clueless people
  • Holding xfinity mobile hostage
  • Answers and attitude from reps
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Retailing
  • Subscriber Agreement
  • Monoploly
  • Xfinity Mobile Held Hostage
  • Changing Cell Service
1.0
Details
Comcast sales called and offered an upgrade, $20 less per month with more channels. What they don’t tell is you lose some of the ones you have. The morning after I install led the new unit I find that I no longer have free access to on demand cartoons from Disney. They...
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Review
#1687243 Review #1687243 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$20
Preferred solution
Deliver product or service ordered

Comcast in Quincy, Massachusetts - Sick them taking network off my channel lineup

1.0
Details
I’m sick and tired of Comcast taking off my channel line up. They took off the TCM now. I was told l have to get a package upgrade I’ve had it changing to a different company.
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Review
#1686279 Review #1686279 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.8
Details
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
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Review
#1686166 Review #1686166 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution

Comcast - 10 bucks to get one channel back??

1.0
Details
WTH putting TCM in a sports package?? We pay this greedy company almost 250 bucks a month for cable and internet. They move my favorite channel to a sports package and want another 10 bucks a month to get it back. Called their worthless 800 number and basically told to *** off and pay up. This company doesn't give a damn about their customers just the almighty dollar. We have been customers for over 10 years, never been late with payments even though our charges continuously *** up (180 starting out 248 now).I don't even know if we will finish out our current contract, that's how INFURIATED we are.
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1 comment
ryangrg422
#1763846

Try ever increasing carriage fees, then you will see why cable is so expensive, and only use the online support.

Review
#1681344 Review #1681344 is a subjective opinion of poster.
Pros
  • Internet reliable
Cons
  • Constantly raising prices took away tcm
  • Overpriced
Reason of review
Poor customer service
Tags
  • Customer Dissatisfaction

Comcast - Bunch of money grabbing thieves

1.3
Details
They can put a message on your screen every night telling you you need new hardware, but when they steal TCM to a sports package, to get more money, it's on your bill in microscopic print. I've had these guys for 35 years and they were "just good enough". Never gave a real care about you as a customer. I've paid 104 per month with 3 TV's for digital starter. Then they took TCM off. I called. They didn't tell me about the package, they said I needed new boxes. I said OK. they shipped me HD boxes and charged me 35 per month more for HD, without approval and without asking. Don't go with these guys unless you have no other choice. they don't care about a 35 year customer they darned sure won't care about a new customer.
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Review
#1680762 Review #1680762 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast in Worth, Illinois - TCM STATION

Just raised our package $10. two weeks later removed TCM and apparently for $9.95 we can have it back . PISSED IN PALOS.
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Review
#1680257 Review #1680257 is a subjective opinion of poster.
Pros
  • Service technicians are good
Cons
  • Tcm

Comcast in Vincentown, New Jersey - Charging $9.95 for TCM moved to "sports package"

1.0
Details
This is outrageous. Comcast just started charging $9.95 for TCM. They moved it to the "sports package." I am looking for a new provider tomorrow. This is highway robbery. I already pay 283.00 per month for nothing special. If you want to send a complaint, go to this link: https://www.xfinity.com/hub/customer-experience/xfinity-customer-care-update It goes to Tom K, a vice president. not that it will do any good but, if enough people do it, maybe they will back off. I am so pissed.
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1 comment
Anonymous
#1761818

It's all BS! Comcast just wants more money!

How does TCM fit with "sports package"???? I am looking for an alternative to Comcast!

Review
#1678663 Review #1678663 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$10
Preferred solution
Price reduction

Comcast in District 3, Mississippi - Removal of network

4.3
Details
Have had fairly good service and programming until yesterday when they removed TCM network to Sports pkg so you have to buy the pkg to get the network back. Had no warning, it was just gone.
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1 comment
EducatedHammerheadShark906
#1761076

Same thing happened to us!! Outrageous, they already charged more for TCM and now they are doing it again!!

We upgraded to a faster speed and specifically asked if HBO and TCM would not be affected. HBO went away immediately and we didn't complain. Now they want $10 more for a SPORTS package???

They even call it sports and entertainment. I am so pissed off right now!!!

Review
#1678037 Review #1678037 is a subjective opinion of poster.
Pros
  • Helpful with trouble shooting technical isssues
  • Comcast tv
  • Internet service
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Tags
  • Networkloss

Comcast - Miami service horrible and employees no help

1.0
Details
The worse employees that I have ever encounter work for the company in Miami Florida... they are not helpful at all and an attitude when ask a question, employees have the security guards asking questions for them... and the store is more like a guys hangout...
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Review
#1676328 Review #1676328 is a subjective opinion of poster.
Pros
  • No positive ones
Cons
  • Lack of options
Reason of review
Horrible customer service/defective modem
Preferred solution
Let the company propose a solution

Comcast in District 7, Louisiana - Fraudulent fees

2.6
Details
I have reported them also to the Attorney General of Consumer Protection. After the complaint they have not charged me anymore for data over usage but it was criminal what they did to me with over usage fees and it could not have been true we had less devices and 2 less people in our home using data from a few months before. Just criminal. But I still had to pay over $200-300 in over usage and could not do a thing about it. How could I prove it except through common sense of deduction of household use myself. Fraudulent fees still continue about every 3 months.
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Review
#1675633 Review #1675633 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$300
Preferred solution
Full refund
Tags
  • comcast complaint