Comcast
Reviews and Complaints
$1M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
330K
PAGE VIEWS
18
ISSUES RESOLVED
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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ID
Location
Hammonton, New Jersey
Cons
- Internet speed
- Ondemand
Reason of review
Compatability Issues
Preferred solution
Offer me a compatabile product at a reasonably low price
Comcast - Terrible customer service I am going to change to sonic
Wont connect me to a service representative
ID
Service
Comcast Internet Plan
Comcast - No service
I want to sign for a new service
User's recommendation: New customer.
ID
Location
Newark, New Jersey
Comcast - Questions about my account
IAN NOR RECOMMENDED COM CAST
ID
Location
Normal, Illinois
Preferred solution
Apology
Comcast - Lost streaming channels
Waiting on call back layer
User's recommendation: Use call back options.
ID
Location
Fort Wayne, Indiana
Comcast - You are calling me
Comcast keeps calling my number asking for someone else. It seems someone used my phone number on an account and I want my number taken off!
ID
Preferred solution
Someone has used my phone number and I demand that you remove it and quit calling me!
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Comcast - They are useless
Congrats on having the worst customer service on the planet.
User's recommendation: Find someone else.
ID
Location
Newark, New Jersey
Comcast - Internet
Internet is not working, tired multiply times to just unplug and plug back it. Call me ASAP
ID
Service
Comcast Phone Service
Pros
- Techs that were at the house were good
Preferred solution
Internet !
Comcast - Modem questions
New modem needs to be activated.
ID
Preferred solution
Let the company propose a solution
Comcast - Trouble programming remotely
Impossible to get live service. Terrible.
ID
Location
Parker, Colorado
Related Companies
Comcast - Billing wrong
I need to speak with billing department .
ID
Location
Beaverton, Oregon
Comcast - My tv isn't working in my bedroom
My In the bedroom is saying please follow the set up wizard to scan in store channels. You can perform the scan later if you choose to skip I am not able to skip so I can go back to regular TV channels
ID
Comcast - Line down
It started with a line being down in my yard for over a year. Once I did get to talk to someone from there corporate office they gave me a number that no one answers. Zero results came from talking to them. Said they would call be back with a update. Just another lie. They don't have time to deal the line but yet there tech has the time to park and just hang out talking to his buddies in the afternoon.
User's recommendation: avoid this company.
ID
Location
Fairmont, West Virginia
Comcast - Internet is off
Your company is ridiculous. Im not a happy customer. Customers should be notified when outages are planned.
ID
Location
Smyrna, Georgia
Resolved: Comcast - Damage from workers
Update by user 16 hours ago
Fixed the issue
Original review posted by user May 21
Your workers in Jacobs reserve, installing lines, severely damaged my underground sprinklers. I am looking at roughly $750 in damage to repair. I need a call back since getting any support is simply impossible. Will try to work through our HOA to find a contact as well. 936.900.8495User's recommendation: Don’t do it.
Resolved
ID
Service
Comcast Installation
Loss
$750
Preferred solution
Reimbursement for damage done
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComcast - To solve my problem
Need to have a human call me an fix this fraud bill thats on my credit history
ID
Location
Waterbury, Connecticut
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Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40.
The older one has battery but it’s not compatible.
Think it’s time to shop for a replacement and stop paying Comcast. Appreciate the recommendations.