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I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Anonymous
Terry

Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40. The older one has battery but it’s not compatible. Think...

Anonymous
Anonymous

Trade it in for a Cisco DCP3941T at Comcast. Same Specs Unit as Arris

3.0
I didn't like
  • Internet speed
  • Ondemand
#738168
My billing was fine until comcast changed out our modem/router I have rented since day one being about 7 years I have been with comcast; March 2018 about after that about 2 months later I got a bill stating we went over our allowed usage of 1000 units. I thought it was...
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#1562782
How does Comcast cheat its Clients? Not because Comcast is a big company is always going to tell the truth, it is a deceptive company, and manipulates the rights of its clients, and its lack of honesty is well known in America. Below I explain what has happened. I had...
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1.7
I didn't like
  • Waste of my time
  • Poor excuses for bad service
#1562341

Comcast - Horrible service, horrible product

Every year my monthly cost increases dramatically and I have to either pay the steep increase in cost or lose channels and/or services. They did this bulls.... to my aunt until she was paying an outrageous monthly payment for ONLY basic channels!!!! Comcast is ridiculous!!!! I stayed loyal to this greedy company for years and now I'm forced to do what I use to do.....jump back and forth and take advantage of specials offered. It makes me sick that I have to continually change carriers because the "regular" monthly payment is unaffordable. Shame on all of you greedy carriers!!!!
#1561934
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Comcast - Xfinity Streaming

I have a Dish account at our home in the mountains and downloaded the DishAnywhere application on an Amazon FireStick that allows me to stream TV while I'm traveling with my wife. Works great and there is no "In Home" network requirement. I have Xfinity TV at our condo in another city and download the Xfinity Stream application to the FireStick. I can watch recording shows outside of our home network but can't watch live TV. I pay a significant amount each month for the Xfinity service and when my wife and I travel (often for a few months at a time) why can't I take the service with me. Watching on my iPad or iPhone works but would prefer watching on a full size TV. When will Comcast work out a deal with Amazon?
#1561781
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Comcast - Irresposible and Reckless Driver

On June 15, 2019, from around 5:30 p.m. to 5:45, a Comcast employee was driving a white Comcast pick-up truck with a generator hooked on the end of the truck that he was towing. The employee was driving the truck too close to the bumper of my vehicle that I was concerned he would cause an accident. I thought the driver's actions were very irresponsible and reckless. This incident happened on Norbeck Road in Rockville, Montgomery County, Maryland from the intersection of Layhill Road and Norbeck Road to the intersection of Bauer Road and Norbeck Road. The driver exited on to East Gude Drive. The driver wore a straw hat while he drove.
#1561709
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So I was trying to get service through Comcast because I just had an incident involving breach of contract with centurylink recently because I was under a disability contract with them for 4 years. They ended up discontinuing the program and centurylink was charging me...
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2.7
#1561689

Comcast - No cable is better this crap

ridiculous price gauging, fees out the nose for nothing, internet is still sloppy slow .. zero customer service ..Sick of the monopoly ***
1.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1560823
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Comcast - Fraudulent increased billing

One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
#1558683
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Comcast in Ann Arbor City, Michigan - Requirement to Bundle channels

Comcast continues to require buyers to purchase bundles of channels. In this way they subsidize liberal fake news channels such as CNN. For instance , Per TVNewser, here are the raw demo numbers from last week: Cable News Average Audience (Adults 25-54) Fox News: Prime Time (341,000) and Total Day (213,000) MSNBC: Prime Time (215,000) and Total Day (113,000) CNN: Prime Time (178,000) and Total Day (126,000) CNN averaged a pathetic and humiliating 726,000 primetime viewers and only 531,000 in total day. This is no anomaly and has nothing to do with a slow news week. 89.5 million people who do not watch CNN are still subsidizing all this hate and bigotry due to this practice. I do not want to subsidize this hateful channel. This money is propping up a propaganda machine! Stop the madness...
Ann Arbor City, Michigan
#1558236
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Contact Comcast Customer Service

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
All Comcast Contacts

Comcast - They closed all nearby offices

It used to be we could go to close Crampcast offices in person if we had issues with billing or equipment .(I HATE trying to understand non-ENGLISH speaking babble bots) Now we are to drive over 20 miles to get to the closest one. This corporatio needs BUSTED .I have paying so much for services I hardly use .. I hope the go the way of PANAM soon.Hope my tv dies soon, cant afford new one , then I can cancel cable w/o family whine . And NO they wont resolve the issues. They do CHEAP , nothing else matters
#1555585
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