Comcast Reviews and Complaints
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13
ISSUES RESOLVED
3.9K
TOTAL REVIEWS
$960K
CLAIMED LOSSES
$914
AVG LOSS
290K
PAGE VIEWS
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
5 comments
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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Author
PissedConsumer738168
Location
Hammonton, New Jersey
Cons
- Ondemand
- Internet speed
Reason of review
Compatability Issues
Preferred solution
Offer me a compatabile product at a reasonably low price
0 comments
Comcast - Deceptive telephone solicitations
Deceptive telephone solicitations. Call to find out why my bill was higher was told that my contract ended and that I would have to renew my contract to get a lower price told them fine but I wanted to same things that I have right now at the same price as I knew the only raised to keep getting you to sign a one year contract . The next day realized I was missing some of my favorite channels called Comcast and they said oh we’re not renewing them . Well how the heck is that giving me the same exact channels that I had if you’re not renewing show me your best channels ! So come Monday they will receive a phone call to take this bogus crap off my contract and I will be switching to AT&T
Author
LivelyAbyssinian739
Service
Pros
- Old service plan
Cons
- Crap i was changed to
Reason of review
Order processing issue
Loss
$300
Preferred solution
Full refund
Tags
0 comments
Comcast in Atlanta, Georgia - Over billing
Check your cable bill. They want you to go paperless and autopay for a reason. I caught them 2 years ago over charging me for stingray service. I called them and they only refunded 3 months of it but charged me for 10 months they are committing fraud on the customer. I caught them a second time doing same thing again. Not only that bill increases from $126.00 per month to $168.00 Called them trying to get better rate it went to$198.00 . Now trying to close account for 3 days spend 1 1/2 hours on phone with 3 different people still not turned off and charging me $60.00 Termination fee they are crooks.
Author
AngryMarmot712
Location
Atlanta, Georgia
Reason of review
Poor customer service
Preferred solution
Full refund
0 comments
My billing was fine until comcast changed out our modem/router I have rented since day one being about 7 years I have been with comcast; March 2018 about after that about 2 months later I got a bill stating we went over our allowed usage of 1000 units. I thought it was...
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Author
PissedConsumer1562782
0 comments
How does Comcast cheat its Clients? Not because Comcast is a big company is always going to tell the truth, it is a deceptive company, and manipulates the rights of its clients, and its lack of honesty is well known in America. Below I explain what has happened. I had...
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Author
HistoricalLeopard
Cons
- Poor excuses for bad service
- Waste of my time
Reason of review
Not as described
Tags
0 comments
Comcast - Horrible service, horrible product
Every year my monthly cost increases dramatically and I have to either pay the steep increase in cost or lose channels and/or services. They did this bulls.... to my aunt until she was paying an outrageous monthly payment for ONLY basic channels!!!! Comcast is ridiculous!!!! I stayed loyal to this greedy company for years and now I'm forced to do what I use to do.....jump back and forth and take advantage of specials offered. It makes me sick that I have to continually change carriers because the "regular" monthly payment is unaffordable. Shame on all of you greedy carriers!!!!
Author
PissedConsumer1561934
Service
0 comments
Comcast - Xfinity Streaming
I have a Dish account at our home in the mountains and downloaded the DishAnywhere application on an Amazon FireStick that allows me to stream TV while I'm traveling with my wife. Works great and there is no "In Home" network requirement. I have Xfinity TV at our condo in another city and download the Xfinity Stream application to the FireStick. I can watch recording shows outside of our home network but can't watch live TV. I pay a significant amount each month for the Xfinity service and when my wife and I travel (often for a few months at a time) why can't I take the service with me. Watching on my iPad or iPhone works but would prefer watching on a full size TV. When will Comcast work out a deal with Amazon?
Author
RingedRacoon457
Reason of review
Xfinity Streaming
0 comments
Comcast - Irresposible and Reckless Driver
On June 15, 2019, from around 5:30 p.m. to 5:45, a Comcast employee was driving a white Comcast pick-up truck with a generator hooked on the end of the truck that he was towing. The employee was driving the truck too close to the bumper of my vehicle that I was concerned he would cause an accident. I thought the driver's actions were very irresponsible and reckless. This incident happened on Norbeck Road in Rockville, Montgomery County, Maryland from the intersection of Layhill Road and Norbeck Road to the intersection of Bauer Road and Norbeck Road. The driver exited on to East Gude Drive. The driver wore a straw hat while he drove.
Author
PissedConsumer1561709
0 comments
So I was trying to get service through Comcast because I just had an incident involving breach of contract with centurylink recently because I was under a disability contract with them for 4 years. They ended up discontinuing the program and centurylink was charging me...
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Author
PissedConsumer1561689
0 comments
Comcast - No cable is better this crap
ridiculous price gauging, fees out the nose for nothing, internet is still sloppy slow .. zero customer service ..Sick of the monopoly ***
Author
EtherealSquirrel
Service
Companies Similar to Comcast
0 comments
Comcast - Fraudulent increased billing
One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
Author
PissedConsumer1558683
Service
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Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40. The older one has battery but it’s not compatible. Think...