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Verified Reviewer
1.0
Details
Comcast - Unacceptable video problems dating back to Oct 2019
Comcast - Unacceptable video problems dating back to Oct 2019

Update by user May 26

credit on my bill and an actual fix to the root problem (dug up and replaced the cable on my street)

Original review posted by user Apr 26

I submitted a BBB complaint this morning because I am so fed up with the way Comcast has been handling this problem. I moved into my current home in late Sept and have...
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1 comment
Anonymous
#1870264

Covid-19 isn't really an excuse. It's a global pandemic that's a little more important than your TV.

Resolved Featured
ID
#1890808 Review #1890808 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Cons
  • Billing policy
  • Customer support
  • Tv reception quality
Preferred solution
Price reduction
Most helpful review
3.0
Details
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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5 comments
Anonymous
#1458313

Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40.

The older one has battery but it’s not compatible.

Think it’s time to shop for a replacement and stop paying Comcast. Appreciate the recommendations.

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ID
#738168 Review #738168 is a subjective opinion of poster.
Location
Hammonton, New Jersey
Cons
  • Internet speed
  • Ondemand
Reason of review
Compatability Issues
Preferred solution
Offer me a compatabile product at a reasonably low price

Comcast - Order Internet service

You guys dont seem to be any better than CenturyLink try to talk to order service and I cant even get it because the service is closed or some ***
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ID
#1968672 Review #1968672 is a subjective opinion of poster.
Location
Denver, Colorado

Comcast - Pin reset

1.0
Details
Reset parental control pin no help
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ID
#1968538 Review #1968538 is a subjective opinion of poster.
Location
Lake Zurich, Illinois
Preferred solution
I need a call please

Comcast - Only wanted Internet

1.0
Details
heated to talk to in agent about canceling my service and get only internet
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ID
#1968063 Review #1968063 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Preferred solution
Let the company propose a solution

Comcast - Bad service

Broken line repair for 6/3/20 between 8:00 and 10:00 am and no one from Comcast showed to repair damage
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ID
#1968047 Review #1968047 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Comcast - Pop up on screen of IPad.

Comcast - Pop up on screen of IPad.
Comcast - Pop up on screen of IPad.
Comcast - Pop up on screen of IPad.
I wanted to talk to a person about a scam and a pop up about a virus.
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ID
#1967895 Review #1967895 is a subjective opinion of poster.
Service
Comcast Xfinity Wifi Internet Service
Pros
  • Cable and internet in one place
  • All show i like in one place
Cons
  • Rude customer service
  • Waiting period
Loss
$2
Preferred solution
Let the company propose a solution

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Comcast - Bills

1.0
Details
I call and no one answer or call me back afternoon I called several times We need to discuss my bill.

User's recommendation: Call the customers back.

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ID
#1967799 Review #1967799 is a subjective opinion of poster.
Preferred solution
Price reduction

Comcast - Need contract terms

Basically getting wifi without basic cable for a way cooler deaL

User's recommendation: After.

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ID
#1967771 Review #1967771 is a subjective opinion of poster.
Preferred solution
Price reduction

Comcast - Need contract terms

Basically same service without basic TV. For a better deaL
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ID
#1967759 Review #1967759 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Price reduction

Comcast - Need to talk to someone about my cable

2.6
Details
Cable line has been cut outside by the neighbors tree cutters. I need service and I can't get an agent

User's recommendation: connect to an agent when they ask.

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ID
#1966252 Review #1966252 is a subjective opinion of poster.
Preferred solution
have the agent call me to repair

Contact Comcast Customer Service

Website:
Mailing Address:
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
Contact Comcast Customer Service

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Comcast - New service inquiry

1.3
Details
Way too expensive compared to other providers offering the same packages

User's recommendation: Shop around.

View full review
ID
#1966011 Review #1966011 is a subjective opinion of poster.
Service
Comcast Bundle
Preferred solution
Let the company propose a solution

Comcast - Phone call nightmare

2.0
Details
I have called multiple times today and have had the automated machine hang up on me twice. Another call ended with an automated text to request an agent to call back later in the day. Terrible customer service and abuse of limited internet service suppliers.

User's recommendation: Do not bother calling as an existed customer, act as if your a new customer and instant human service.

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ID
#1965797 Review #1965797 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Comcast - Bill and payment

Dont not charge my card
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ID
#1965717 Review #1965717 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Preferred solution
Price reduction

Comcast - Internet not working

Internet just stopped working, need for work at home
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ID
#1965702 Review #1965702 is a subjective opinion of poster.
Location
West Des Moines, Iowa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Technical problem

1.8
Details
No internet at my property please receive our call
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ID
#1965693 Review #1965693 is a subjective opinion of poster.
Location
Washington, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Internet outage

Comcast is not taking calls
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ID
#1965683 Review #1965683 is a subjective opinion of poster.