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Comcast in Houston, Texas - *** u Xfinity

Change to money to HBO's 4 morning
#1519288
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Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground

Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. Sarcastic Sarcastic
1.0
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Customer service
#1517484
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Comcast - My Mother

I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
1.0
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Advertised vs Delivered
Billing Practices
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Price Affordability
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#1514189
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Comcast - Rip Off

This is an update. After arguing with Comcast since January , I boxed up their equipment and shipped it all back last week. They are still saying I have mobile service. I explained for 3 and half months that I dont, to remove any mobile line they claim I had/have.
#1512515
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WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER We Can Help (We_Can_Help@cable.comcast.com) To:you Details Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and...
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#1510115
EVERY AND I MEAN EVERY year Comcast raises my bill even though I am told every year that you have to be on a two year contract to protect the rate. So in December of 2017 to get a lower rate I had talked to a Michael , and noted on my bill the date and time I talked to...
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Anonymous
Anonymous

The truth comes out at the end of your review, you’re a dadbeat - pay your bills, it’s a simple thing, Comcast employees want to earn money at their jobs, that money comes fro...

1.0
I didn't like
  • Anything to do with dealing with comcast
#1508934

Comcast’s bad business practices

Billing is a joke. Canceled cable, told I must drive 30 minutes one way to return equipment at my expense because they close customer service centers. Comcast has a monopoly and requires a class action lawsuit for their unethical business practices.
1.0
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Advertised vs Delivered
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Warranty
Website
Michigan, Indiana
#1508090
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Comcast - Mailing their equipment back

Last straw. Tacking a mobile bill to my tv payment. I do not have a mobile phone with them. Being deali g with this since January. Mailing their tv box and router back tomorrow. They lied to me, broke their contract, and tried to defraud me into paying for a service I dont have. I will not pay these pirates a dime. Do not get messed up with them.
#1507900
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Comcast - Bad policies

Have been reaching out to Xfinity/Comcast several times a week since January. Last time, last week. A "Tier 2" supervisor (what ever that means) rudely told me I have to pay for mobile service I dont own nor have. I am boxing up their cable equipment to send back tomorrow. I refuse to be defrauded, lied to, and price gouged. They broke the contract so I will not pay.
#1507895
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Comcast in Stockton, California - Sneaky Financial Business Practices

Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
2.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Billing practices
#1505071
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