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I returned two pieces of equipment and closed the account of my mom. It took 1.25 hours to do this 5 minute task. employee's stood around, did not acknowledge people waiting, receptionist was on her smart phone for 45 minutes flipping thru her pictures. No-one cross...
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1.1
#1168078
my bill is 50% larger than advertised price 13% for broadcast & sports fee - hey comcast - that's what I pay a monthly contract fee for - for you to broadcast channels and they lie and say it's "Govt required fees" - it's not add taxes and other fees and suddenly your...
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1.0
#1166872
Jan of 2016 my introductory was $94 per mo. Haven't added or change a thing and now in Jan of 2018. They increased the same package to $190.00 per mo. They are a a rip off and now I going to make arrangements to pull the plug on Infinity/Comcast. Every time they...
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2.6
I didn't like
  • I did not like there billing fees
  • Being lied to by agents
  • Incompatance of the agent
#1165089

“TELL THE TRUTH” Comcast!!!!

Comcast
#1168883
1.0
Details
Lied to continually by customer service. Sick of having to call regarding my bill being raised every month. Finally got rid of you. Never Again!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - On air people

Comcast
#1160760
Can’t stand Derek gunn to pompas to cocky thinks he knows everything
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Comcast TV service

Comcast
#1156129
Have lost services for 6 months with rebooting request ? $20 credit. They Rewired entire house 12/13/2017 inside &!outside Service man left with no service, 6 hour service call. Still major problems. And cannot get a follow up service call for 4 days?
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Comcast - Terrible

Comcast
#1152745
1.9
Details
Every month I am quite one charge and end up with another charge ...my account keeps going higher and higher
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Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Style and Design
Value for money
Website
I switched from Directv to Comcast about 3 years ago because of a "great deal". What a mistake!! Nothing but technical issues and the price is ever going up for less content. I have their Xfinity triple play with BASIC cable. Also No HBO, STARZ etc. I can't even switch...
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1.2
I didn't like
  • Problems with technical issues and high prices
#1161428
There’s not many options in my area that has bundles with cable, internet and telephone. Comcast is one then direct tv has a option to discount internet and phone with AT&T. Then Dishnetwork has no bundle options and Verizion Fios isn’t available in my area. So I went...
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2.4
#1159735
Yesterday 12/29/2017 I was expecting a technician to come to my house to help move my cable to a different location, essentially just running some cable wire through the walls, things I don't have the tools or skills to do. The tech was supposed to arrive between 8am...
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1.3
#1158720

So I contacted the online chat of xfinity/Comcast due to not having my password to log on ti our account and make changes. Well my husband is the accoujnt holder which I get. But I have a power of attorney because he is in the navy and can't be here all the time. And...
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1.0
#1157761
They tried to do a software update at 1:20am when I was watching a movie. Has error message on software update. Got online with tech support and after trying several things he couldn't fix problem. Next thing I know he is gone. So I start all over with another online...
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#1152310
I have had a cable running on the ground from one side of my yard to the other - AKA across my driveway, sidewalk, even into the road (since the cable is so long). I've called 3 times to put in work orders. They keep getting cancelled. I know at least two Comcast reps...
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2.6
I didn't like
  • No solutions offered
  • Customer service incompetence
  • No follow-up contact
#1151541

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Comcast bundles always includes religious channels. So some of the money I pay Comcast for these bundles includes money that goes to support religions that I am not affiliated with. They do not offer any option to replace these religious channels with others if I want....
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2.2
#1149707