Comcast Reviews and Complaints
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12
Issues
resolved
3,831
Total
reviews
$950K
Claimed
losses
$926
Avg
loss
260K
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views
What was your experience with Comcast?
Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
Comcast - Overpriced lousy service.
Service stinks and overpriced. Must fight to get service fixed. They'll never offer credit or get to you for several days. Demand all in writing. Report to FCC, FTC, UTILITY COMMISSION and small claims court works.
I am retired and on a very tight budget. Today I went to the pharmacy to pick up my medicines and my debit card kept declining. I called the bank and realized Comcast had deducted over $550 from my account. When I called Comcast to ask why, I was told someone would get...
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When I signed up for TV, Internet and Phone service with Comcast, I asked specifically when will my 1st bill would be due. I was told 30 days from installation and no other information was given for me to make an informed decision. 30 days from the 06/27/18...
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My Mom and I went to Comcast yesterday. June 26th 2018. She took back her router. The lady started arguing with me & my Mom. Saying we were on a contract??? That we never signed?? When we asked her to make a copy of the contract she said only her supervisor can print...
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Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away. Now I'm stuck in another 2 year agreement, and all I receive was...
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I liked
- Well mannered customer service rep
I didn't like
- Not willing to work out a price deal for being a loyal customer
- Price increase for my basic package
My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a...
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Comcast bombards me with email after email every few minutes. After unsubscribing many times and still receiving emails from them. I called to tell them to tell them to stop. After being on the phone waiting for half an hour I answered many questions to a recording....
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I didn't like
- Service and reliability and try to steal your refunds
After receiving a notice that our modem needed replacing with the newest version, I called the company; they were going to send a tech to "handle our situation" rather allowing us to self install. A visitation was scheduled for a FOUR HOUR WINDOW (not two as their ads...
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Product
I have not been a Comcast customer for at least one year. I discontinued my relationship with Comcast in part to receiving Unrelenting robocalls from 800-266-2278 (Comcast Xfinity). I receive up to 30 calls/day, 7 days/week. I have contacted Comcast numerous times to...
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Similar to Comcast
Comcast - Very disappointed
I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
I didn't like
- Lying to customers about service problems