I returned two pieces of equipment and closed the account of my mom. It took 1.25 hours to do this 5 minute task. employee's stood around, did not acknowledge people waiting, receptionist was on her smart phone for 45 minutes flipping thru her pictures. No-one cross...Read more
my bill is 50% larger than advertised price 13% for broadcast & sports fee - hey comcast - that's what I pay a monthly contract fee for - for you to broadcast channels and they lie and say it's "Govt required fees" - it's not add taxes and other fees and suddenly your...Read more
Jan of 2016 my introductory was $94 per mo. Haven't added or change a thing and now in Jan of 2018. They increased the same package to $190.00 per mo. They are a a rip off and now I going to make arrangements to pull the plug on Infinity/Comcast. Every time they...Read more
I didn't like
- I did not like there billing fees
- Being lied to by agents
- Incompatance of the agent
“TELL THE TRUTH” Comcast!!!!
Lied to continually by customer service. Sick of having to call regarding my bill being raised every month. Finally got rid of you. Never Again!
Comcast - On air people
Can’t stand Derek gunn to pompas to cocky thinks he knows everything
Comcast TV service
Have lost services for 6 months with rebooting request ? $20 credit. They Rewired entire house 12/13/2017 inside &!outside Service man left with no service, 6 hour service call. Still major problems. And cannot get a follow up service call for 4 days?
Comcast - Terrible
Every month I am quite one charge and end up with another charge ...my account keeps going higher and higher
I switched from Directv to Comcast about 3 years ago because of a "great deal". What a mistake!! Nothing but technical issues and the price is ever going up for less content. I have their Xfinity triple play with BASIC cable. Also No HBO, STARZ etc. I can't even switch...Read more
I didn't like
- Problems with technical issues and high prices
There’s not many options in my area that has bundles with cable, internet and telephone. Comcast is one then direct tv has a option to discount internet and phone with AT&T. Then Dishnetwork has no bundle options and Verizion Fios isn’t available in my area. So I went...Read more
Yesterday 12/29/2017 I was expecting a technician to come to my house to help move my cable to a different location, essentially just running some cable wire through the walls, things I don't have the tools or skills to do. The tech was supposed to arrive between 8am...Read more
So I contacted the online chat of xfinity/Comcast due to not having my password to log on ti our account and make changes. Well my husband is the accoujnt holder which I get. But I have a power of attorney because he is in the navy and can't be here all the time. And...Read more
They tried to do a software update at 1:20am when I was watching a movie. Has error message on software update. Got online with tech support and after trying several things he couldn't fix problem. Next thing I know he is gone. So I start all over with another online...Read more
I have had a cable running on the ground from one side of my yard to the other - AKA across my driveway, sidewalk, even into the road (since the cable is so long). I've called 3 times to put in work orders. They keep getting cancelled. I know at least two Comcast reps...Read more
I didn't like
- No solutions offered
- Customer service incompetence
- No follow-up contact
Comcast bundles always includes religious channels. So some of the money I pay Comcast for these bundles includes money that goes to support religions that I am not affiliated with. They do not offer any option to replace these religious channels with others if I want....Read more
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