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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Comcast - Unacceptable video problems dating back to Oct 2019
Comcast - Unacceptable video problems dating back to Oct 2019

Update by user May 26

credit on my bill and an actual fix to the root problem (dug up and replaced the cable on my street)

Original review posted by user Apr 26

I submitted a BBB complaint this morning because I am so fed up with the way Comcast has been handling this problem. I moved into my current home in late Sept and have...
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1 comment
Anonymous
#1870264

Covid-19 isn't really an excuse. It's a global pandemic that's a little more important than your TV.

Resolved Featured
ID
#1890808 Review #1890808 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Cons
  • Billing policy
  • Reliability
  • Tv reception quality
Preferred solution
Price reduction
Most helpful review
3.0
Details
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start by talking about the previous hardware that wasn't very impressive to start off with, at least the WiFi portion of it....
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5 comments
Anonymous
#1458313

Received tg1682g upgrade to replace previous xfinity modem. Noted does not have backup battery which will cost me $40.

The older one has battery but it’s not compatible.

Think it’s time to shop for a replacement and stop paying Comcast. Appreciate the recommendations.

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ID
#738168 Review #738168 is a subjective opinion of poster.
Location
Hammonton, New Jersey
Cons
  • Internet speed
  • Ondemand
Reason of review
Compatability Issues
Preferred solution
Offer me a compatabile product at a reasonably low price

Comcast - No response

1.0
Details
No response to questions of getting new service
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ID
#1959425 Review #1959425 is a subjective opinion of poster.

Comcast - Questions about my bill

3.2
Details
I have 2 accounts and for some reason I can't access one to pay my bill.

User's recommendation: Maybe.

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ID
#1959197 Review #1959197 is a subjective opinion of poster.
Location
Vancouver, Washington
Preferred solution
Have my number be attached to new accounts.

Comcast - Internet not working

Please take me off the site. Comcast fixed the problem. I was upset because they could have but didn't tell me there was a problem. So I wasted time thinking it was my equipment. But now you're the one being annoying. Problem solved. Go away. Don't send any more emails. And, other consumers, if you're thinking of complaining here, don't bother. Don't use Pissed Consumer. You'll be inundated with annoying emails. Please, PissedConsumer, just go away and leave me alone.

User's recommendation: Don't use this site. You'll just stay Pissed.

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ID
#1957959 Review #1957959 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Comcast - Unapproved Hard Inquiries through Equifax

Please remove any information from your records. On Aug 08, 2019 Equifax is showing activity I did not approved.

User's recommendation: Stay on top of your credit report.

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ID
#1957575 Review #1957575 is a subjective opinion of poster.
Location
Houston, Texas

Comcast - Need to cancel promotion

1.0
Details
could not get to talk to anyone that could help me with my problem Took over two hours to finally get serviced

User's recommendation: once you get to an employee they are helpful,but it is ridiculous what you have to go through to get to talk to someone.

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ID
#1956272 Review #1956272 is a subjective opinion of poster.
Location
San Jose, California

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Verified Reviewer

Comcast - Payment

3.0
Details
Nothing need to make a payment

User's recommendation: Don't use the online.

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ID
#1956079 Review #1956079 is a subjective opinion of poster.
Location
Chicago, Illinois

Comcast - Apppointment

Am running Late to my appointment how can I ensure my services today
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ID
#1955930 Review #1955930 is a subjective opinion of poster.
Location
Germantown, Maryland

Comcast - Poor customer service

1.0
Details
We have been a Comcast customer for many years and the costs keep rising but the service and value decline. We just contacted service because our main TV is not working. They determined it is either the box or the line but can't send service until Wednesday. Today is Friday! We pay $266 a month for this service. This is unacceptable. I'm close to changing to DISH or DIRECT. If I'm going to get less at least I should pay less.
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ID
#1955679 Review #1955679 is a subjective opinion of poster.
Location
Palatine, Illinois
Service
Comcast Cable Tv Service
Cons
  • Lousy customer service
Preferred solution
Let the company propose a solution

Comcast - New services

They. Want let me get service because other people that stayed here way before me didn't pay their bill

User's recommendation: Go with antother company.

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ID
#1955482 Review #1955482 is a subjective opinion of poster.
Location
Atlanta, Georgia

Contact Comcast Customer Service

Website:
Mailing Address:
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
Contact Comcast Customer Service

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Comcast - 718-207-2921

Something is wrong with the auto system said agent nothing happen
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ID
#1955032 Review #1955032 is a subjective opinion of poster.
Location
Newark, New Jersey

Comcast - Outage

1.2
Details
Your customer service is rude. I did not yell, raise my voice or use inappropriate language and your representative hung up on me.

User's recommendation: Change service.

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ID
#1954538 Review #1954538 is a subjective opinion of poster.
Location
Milpitas, California
Preferred solution
Let the company propose a solution

Comcast - I need a new wifi box, the one i have went out.

The lights out. it doesn't work when I reset it. and I can't seem to boost it.
View full review
ID
#1954406 Review #1954406 is a subjective opinion of poster.
Location
Houston, Texas

Comcast - Service call

The automated service is idiotic. It didn't accomplish anything.

User's recommendation: Let us talk to a human being.

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ID
#1954301 Review #1954301 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Nightmare
Cons
  • Abysmal customer service
Preferred solution
Deliver product or service ordered

Comcast - Email server not working for iPhone

Trying to get in my phone email and I cant
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ID
#1953908 Review #1953908 is a subjective opinion of poster.
Location
Brockton, Massachusetts

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Verified Reviewer

Comcast - Seasonal hold when will it come back on

Great got rep right away.love the fact they call you so u are not waiting 20 30 min listening to boring musicuse

User's recommendation: Use pissed consumer.

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ID
#1953788 Review #1953788 is a subjective opinion of poster.
Location
Vero Beach, Florida