I have been trying for 17 years to get Comcast to transfer my cable into my name after the death of my husband in 1995. Comcast continued to refuse so I finally took ALL of their equipment to the closest branch in Baltimore and asked that it be completely disconnected.
They said fine and have since billed me for almost $500. They said I was not authorized to cancel the service, that my husband would have to come do it.
They are refusing to help and just keep billing. I am not authorized to cancel my service, but am expected to pay for it?
Product or Service Mentioned: Comcast Service Transfer.
Monetary Loss: $500.