We are currently paying Comcast $79/month for internet that is supposed to be 20mb/s download, and a 5mb/s upload. The speed is constantly way lower than what we are paying for.
Ran a few speed test's over the course of the day, and on average we receive about a 3.7mb/s down and a 3mb/s upload. With periods to where the speed is about .78 mb/s which is unacceptable. We called the technician out, and was charged $20. All he did was tighten a few cables.
Reset the router by turning it on and off. Then said he would have to send some people out during the day to fix it.
It has been a week since his visit, and they haven't shown up. If you read this and are thinking about getting Comcast DO NOT I REPEAT DO NOT GET IT NO MATTER HOW MUCH *** THEY THROW AT YOU!!!
Product or Service Mentioned: Comcast Internet Service.