I recently moved (not far) so Comcast told me I could just transfer my services. I gave them my new address and made an appointment for today between 8 am and 11 am. By 10:45, I still have heard NOTHING from the technician and I've taken off of work for this. They have the nerve to tell me he still has 15 mins to call and I should call them back.
Of course he doesn't call.
Now I'm forced to reschedule for Saturday.
I work in media and every day I don't have internet I'm losing money. But never fear, Comcast is giving me a whopping $20 off of my first month because the tech couldn't bother to pick up the phone.
They need to start teaching their technicians how to read a clock.