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Top Question
#58638

Why can’t I talk directly to an agent.

Your automated service is sending me in circles

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Answer:
by #2099081

I cannot access my email account. My username and password are not being accepted. What is the problem and how do I correct this???

by #1964644


According to Comcast FAQs you can call 800-934-6489 and to talk to one of Xfinity customer service representatives.

by #1960424

use this website to schedule a callback. takes you past the automated system and straight to a live person. https://***/support/schedule-callback

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Question:

My internet don't work.

My lights were out for over a week and now internet don't work now it doesn't come on lightsouttwo weeks

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by #2292952

My Internet Don't Work And I'm Trying To Fine Out What's Going With My WiFi Box Can Call Me 872453****

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Question:
#165713

I can’t get emails!.

The other day I stopped getting emails,what do I do?? I talked with a man on here the other day but he was of no help. Please help us get this straightened out it’s not fun to have to go to the address you have to type.

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by #2292954

I Can't Get Emails! Cause I'm Cellphone Is Currently Broke And My Internet WiFi Box Isn't Working!!!

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Question:
#66224

How can I get the email address to upload my document to disconnect the service that I have in the apartment that it’s not mine.

I just moved to my recent apartment and someone has service installed and I need to install my own service I have my girls that are doing virtual learning at home and I need to install my Internet service

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Answer:
by #2000093

According to the Wikipedia article, Xfinity is the trade name of Comcast Cable Communications, LLC. As stated at xfinity.com, to change the Comcast service in your apartment, you should contact the Xfinity agent and provide your account information. You should be able to reach out to them via live chat at xfinity.com/support/contact-us.

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Question:
#66124

Can I get payment extension.

Can I get extension until end of month

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Answer:
by #2000096

According to the Xfinity help section, if you need more time to pay your bill for Xfinity TV, Internet, Home or home phone services, you should follow these steps:
  • log into xfinity.com/myaccount;
  • select Billing, then Bill and Payment Settings;
  • click on Schedule a Payment;
  • go to Payment Date and choose a new due date.

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Question:
#65338

How can I remove Voicemail from phone - 913/839/1599.

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Answer:
by #1995451

According to Techwalla, to disable Comcast voicemail:
  • log in to the Digital Voice Center at the Comcast website;
  • select "Voice Mail" under the "Preferences" tab;
  • select how many times you want your telephone to ring before voice mail picks up the call;
  • save the new settings.

Please note Comcast customers may also contact the company over the phone to request the change.

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Question:
#64141

Why are all the programs on TV ONE HD?Why isn't Tyler Perry's Sistas season 2 episodes 1-3 on Bet on Demand?

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Answer:
by #2007391


Unfortunately, Comcast does not provide any information about why the company does not provide Tyler Perry's Sistas season 2 episodes 1-3 on demand on the company website. Please contact the Comcast customer care team for assistance by phone at (800) 266-2278.

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Question:
#63368

HOW CAN I GET THEM TO CALL ME BACK OR EMAIL ME.

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Answer:
by #1988462

Unfortunately, Comcast does not provide any information about how to get them to call you back or email you on the company website. However, according to the Comcast customer service page at pissedconsumer.com, you should be able to reach out to the Comcast customer care team for assistance: b
  • y phone at (800) 266-2278 (toll-free number within the United States);
  • via the company's social networks;
  • by mail to
    1500 Market Street Philadelphia, Pennsylvania 19102-2148 United States.

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Question:
#59175

How can I get someone to my home to hook my internet.

Do not have a Ethernet Hook up on my tablet or my Roku TV can you help me please?

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Answer:
by #1969595

If your TV doesn't have an ethernet cable, don't fret just yet. You can also connect your TV to the Internet using a wireless network connection, which comes as a built-in feature on many modern TV models. You can also contact Comcast customer service via love chat option.

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Question:
#56155

how do i set up a "sent folder" for my comcast email account on my iphone?my iphone email for comcast only shows: Inbox Drafts Trash how do i add a sent folder? I have sent an email from my phone and it shows no record of it.

It also does not show on my laptop version of being sent. How do i correct this?

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Answer:
by #1954961

Do you have your Comcast mail setup as IMAP or POP? If POP, the sent folder will not appear until you send an email. If IMAP, you should see your Comcast account in grey, tap on that and you should see your list of folders under that, including Inbox, Sent, Trash, etc., however you have folders listed in the IMAP account.

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