Comcast - Price Change and slow speed
Update added by user Apr 18, 2015
Complaint to AG's Office and Communications; called from Comcast. A couple of calls and things were resolved to my liking. In fact, I added tv and did go to BLAST; better monthly rate.
Original review posted by user Mar 19, 2015
The special ended for my internet, new price went up 10$.Next month went 22$; with 2 months the rate doubled.
. Called and all I get is the 10$ increase was for a 1 month special, and the 22$ was the new monthly rate (66.95$). Yet, when I called about the 10$ increase at the end of the special I was told that was going to be my new monthly rate(44.28$). And the internet speed is terrible.
Suggested that I go up to "BLAST", which earlier in the week was going to be just $3 or 69.95$. My speed should be 25mb, but I get 6-7 mb...yes, I know speed can vary, but that is a 75% decrease.
The commercial about "half fast" is right, but only tells part of the story.
More Review Details
What I liked
What I disliked
- Customer service
- Being lied to
- Reason of review:
- poor Customer service,pricing and poor quality
- Preferred solution:
- Let the company propose a solution
- Product or service
- Internet Plan
- Review category
You May Also Like
- "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..."
- "On Friday evening a DirecTV employee accessed my roof and trespassed illegally. There were a total of 6 signs that this technician ignored. Not only did he set off the..."
- "First they make me loose 1 day of work to come to my house to tell me that they did not have the equipment to install, of course after jelling"..."
- "I had a $0.00 balance on 3/14/16 and placed $25 on account and received a bonus of $62.50 so I played with $87.50 and won over $300.00 the site won't..."
- "I buy Lays chips every week. I love them. But every bag has crushed chips when I reach the bottom of the bag. I am careful when storing them but..."
- "March 8th, 2016. We bought a Braxton 72" Sofa one year ago, I was convinced by them to by the goof proof + protection plan, they said it would cover..."
- "Many of the nay-sayers of this company are correct about the business practices. If you can get the product, especially the night cream, do it, but if just trying to..."
- "I CAN NOT MAKE THESE PEOPLE UNDERSTAND THAT WHAT I RECEIVED WAS NOT WHAT I ORDERED. THEY JUST KEEP TELLING ME THAT ACCORDING TO THE RECEIPT THAT MY ORDER WAS..."
- "This is the work of Appliances done right! They said they provided a 90 day warranty, but they will not come out and fix the issues I'm having. ..."