I have had Comcast for maybe 3 months. from the start there have been problems.
gave me equipment for cable phone and internet, self install. couldn't get internet or phone working , cable worked for 30 minutes then went out. 10+ calls to them and 2.5 hours later I had cable. no phone and no internet.
I went to bed . next day tried to get it working again , no luck. 10+ calls again to them still no help. I couldn't understand the person on the other end.
I went into local office and was told I had no internet or phone. really then what is all the stuff for? ended up with the internet. was told what my monthly bill would be.
got my bill and it was a lot higher. Went in to discuss the bill and pay what was to be owed. they told me there is a fee to pay the office, F that I will pay online then. now my next bill is 2 1/2 times what my monthly fee is.
called them,they claim no payment was received. once again put on hold for over 5 minutes .
when the person returns she says they have to put me on hold again, this time after 5 minutes we were disconnected. this is bs!
Product or Service Mentioned: Comcast Internet Service.