Comcast required that I upgrade my Modem/Wifi device. Trouble is all I’ve had since the upgrade in February ’15.
I am unable to use my mobile devices and my hard wired computer is slow. Today I was assured that a technician would be by my home today, Saturday between the hours of 4 - 7pm. NO SERVICE. I receive an automated call from Comcast wanting confirmation that the technician would be by my home on SUNDAY, between 9 - 12pm.
REALLY?!!! WELL... they don't know what happened but it was rescheduled (WITHOUT MY KNOWLEDGE). Comcast service and products have gone downhill.
I am one UNSATISFIED CUSTOMER. :(
Product or Service Mentioned: Comcast Internet Service.
Reason of review: Device or connection defective.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.