Chicago, Illinois
Not resolved
1 comment

I wish I could use someone other than Comcast, but I do not have a choice. Darn monopolies...

Bad customer service... very expensive ... poor quality of service and no refund on outage. Technicians are either very late or never show up for appointments.

I have been a customer for 5+ years and yet my service charges always go up. I have asked multiple times on help to reduce bill. I have internet + basic digital cable --- my bill is $156/month. I don't have phone, no DVR, no on demand, no HBO....!!!!

Totally frustrated and I wish I had a south or west facing condo to get Direct TV or Dish

Product or Service Mentioned: Comcast Tv Service.

Monetary Loss: $150.

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Ask to speak to retention they won't offer anything unless you ask, and if a CSR won't give you credit ask to speak with a Supervisor.

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