State: Pennsylvania City: Scranton Product: Comcast Internet Service Clear all filters (1 of 765 reviews match)

Comcast disconnects the wrong apartment and won't come out till Tuesday to fix it.

The apartment below me recently became vacant. Today comcast came out to disconnect their cable and internet. However, they disconnected mine by mistake. I called twice and got excuses about why my cable was out. Finally, they realized their mistake. But they can't come out till Tuesday to fix it. I don't understand. If they screwed up why don't they come out and fix it now! BTW this is the 2nd time they disconnected us by mistake. Now I have to go 4 days without internet and I use it for my job all the time. This is a big inconvenience. This is not the way to run a business
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#206032 Review #206032 is a subjective opinion of poster.
Comcast Internet Service