State: Pennsylvania City: Philadelphia Product: Comcast Internet Service Clear all filters (12 of 763 reviews match)
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Comcast Philadelphia sends DRUNK technicians

Comcast - specifically Comcast in Philadelphia, is the worst run company I have encountered. And the websites to order service never work. Want to order their new Triple Play with cash back? I tried this 2 months ago and after talking with 10 people including a regional manager (not sure of the exact title) Comcast still thinks I have service in my apartment and when i go to order online, I get none of the deals. Nobody is able to fix this because they are too lazy to take care of this. Back to the title- In my building, Comcast has so far: 1. Sent a technician who was sent up to my apartment by the concierge and never showed at my door, then lied on the report and said nobody was home. 2. Sent a drunk technician to my friends apartment- smelling so bad of alcohol 3. Never once showed up on time to any appointment in my building And I have just bought a new TV and am thinking about internet/cable service. I am now 3 months WITHOUT comcast because I don't want to give them any money. Even though I want to try to order service now, my address is still screwed up so I am not able to. If anyone from Comcast is reading this- send a reply and I would gladly like you to call me. In the meantime, we will all continue to spread how poor Comcast deals with customers.
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Review
#135301 Review #135301 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast

The best with Comcast is that when I had them, they could have cared less about me. I had their cable (Hi-Def) and their high speed internet. The service would literally go out 3 to 4 days per month and I begged for them to check and change my line. All they did was tell me that it was something else and finally I couldnt take it anymore. Now, they market the heck out of me. The addage, which is true, is that it is 10 times cheaper to keep an existing customer than find a new one. Why wouldnt they just make me happy when they had me? rsb306@lehigh.edu
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Review
#121063 Review #121063 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$1000