State: Pennsylvania City: Philadelphia Clear all filters (57 of 3757 reviews match)
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I have periodically reported problems with my Comcast cable service since July 2014. I have had more than a dozen service appointments over this time, but the problems (mainly relating to DVR service and on demand service, but other things too) were never fixed until...
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It seems that Comcast is in the practice of hiring incompetent and very hostile people to work in their organization. A suggestion would be to request to speak with a supervisor rather than the person who answers the call. This may not guarantee that an issue(s) will...
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On Friday, 2/26 at approximately 12:30pm, I came home (entering my house from the front) and proceeded to my bedroom (in the back). I was shocked to see a man wearing a green shirt with a landscaping logo on a ladder outside my window (inside my fenced in yard). I went...
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#801461

Comcast Triple Play Review

Comcast
#770568
Kings of incompetence and masters of bait and switch. I ordered the triple play and twice they put it through as a double play. They still haven't hooked up my land line 3 weeks later and now they want to charge me more $$$$$. I've resisted but now I see FIOS on the horizon.
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Comcast Account Review

Comcast
#729842
I decide to open an account. So that i can pay my bill online. One day a disgusting comcast representative Called my home and demaned payment for my bill. I said I already payed my online. And he hung up the phone on me.
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Comcast Xfinity Review

Comcast
#729828
I Hate comcast xfinity. Dealing with them is the worst experience in the world . This people are nasty, lazy and ghetto. Every time , I turn around. I received a Bill from comcast of 342.47 and I have a bundle in the amount of 160. Im no genius But.. Comcast xfinity is STEALING from me. Gloria pissed off in PA
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Billing Department Review

Comcast
#658677
the promise me i will start my new contract with 0 balance now the tell me I owe them $528. for a previuse balance so i had spend over 7 plus hours on n off on the phone n nothing of solve so the lie two get me to sign another 2 years after calling me to set appt n toll me 0 balance promise is a go before the appt same n on the day of instalation i was told 0 balace again now this is all a lie
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Open letter to anyone that can help me. I have worked at the same job for over 17 years and have and do pay all my bills on time and early. To day I received a phone call from a collection agency on behalf of Comcast to my moms phone number. I am very afraid of them...
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1.0
I didn't like
  • Hidden charges and fees
  • Outrageously high prices
  • Support representative too lazy process order modem
#698280
I dont have a clue why they only have one store and guess what you talk to a machine. I need ppl to.talk to and nope cant do.that think about switching!
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Anonymous
Anonymous

They don't want to answer there customers because they want to *** as long as possible. If no one takes your call then they can't fix a problem, but as long as you keep paying...

1.0
#690649
WORSE SERVICE I EVER HAD.HOME SECURITY SYSTEM INSTALLED IN MARCH 2015 it's not properly installed been having problems being 100% active with the system
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Anonymous
Anonymous

I received my new bill yesterday;an increase of $33.In '81 I was paying less for rent then I now pay for Comcast.Something is,terribly,wrong here.It is price gouging by a m...

1.0
#676385
The best thing about comcast... They make you pay for the "new, better" X1 service and it's so great, that it freezes, shuts off and god forbid if you call customer service!! They just tell you to restart your box. Well gee! Why didn't I think of that before I had to...
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1.1
#664910
Please remove this blog. The women who is victim of this blog is now deceased with the cause of death being suicide. Please take this down for the sake of humanity. There is no reason that something like this should be allowed and continue to go on. This is...
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#651731
I have called Comcast "customer service" 3 times to resolve the same issue! I still do not have secure and reliable internet, and my bill is almost $150.00 per month. They verified that an unauthorized user has my ISP address; my own computer has displayed that...
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Anonymous
Anonymous

I agree with you 100 percent comcast is the worst customer service I have ever encountered. also they are nothing but a rip off unfortunately that is all we have here except V...

Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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I stay in East Lansing and today I had worst experience with Comcast service. I would like to punch on their face if it would be legal within our state. Every time when I connected with client on skype , it failed and thought to leave writing this note but finally...
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