State: Pennsylvania City: Macungie Product: Comcast Internet Service Clear all filters (1 of 765 reviews match)

Comcast has the worst customer service!

THE WORST CUSTOMER SERVICE!!! Comcast increased my monthly billing rate by $25 twice without informing me. I got fed up and discontinued their services and made sure I had a ZERO balance on my account. Much to my surprise I received a letter from a collections agency regarding a Comcast equipment. I NEVER used or rented an equipment from Comcast as I had my personal router and modem! I called Comcast and was assured that it would be taken care of. I did not hear back so I called the collections agency and was told that Comcast did not contact them. I called Comcast again to make the correction with the collections agency...hopefully they get it right this time! By far the worst customer service experience.
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#439934 Review #439934 is a subjective opinion of poster.
Comcast Internet Service